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The Wisdom of Teams: Creating the High-Performance Organization (Collins Business Essentials)
Motorola relied heavily on teams to surpass its competition in building the lightest, smallest, and highest-quality cell phones. At 3M, teams are critical to meeting the company's goal of producing half of each year's revenues from the previous five years' innovations. Kodak's Zebra Team proved the worth of black-and-white film manufacturing in a world where color is king.
But many companies overtook the potential of teams in turning around tagging profits, entering new markets, and making exciting innovations happen -- because they don't know how to utilize teams successfully. Authors Jon R. Katzenbach and Douglas K. Smith talked with hundreds of people in more than thirty companies to find out where and how teams work best and how to enhance their effectiveness. They reveal:
- The most important element in team success
- Who excels at team leadership ... and why they are rarely the most senior people
- Why companywide change depends on teams ... and more
Comprehensive and proven effective, The Wisdom of Teams is the classic primer on making teams a powerful tool for success in today's global marketplace.
Customer Reviews:
A strong working guide to team development and support.
By Richard E. Biehl - August 2, 1998This book is the result of research into why teams are important, what separates effective from ineffective teams, and how organizations can tap the effectiveness of teams to become high-performance organizations. Liberally citing research efforts in 47 specific organizations, Katzenbach and Smith share their insights into what makes teams work.They emphasize teams as an important part of a three part cycle leading to a high-performance organization: a) shareholders who provide opportunities, b) employees who deliver value, and c) customers who generate returns. The performance targets in the high-performance organization are multidimensional, impacting all three cyclic contributors. Teams provide real benefits to employees, the result being an impact throughout the cycle. If employees increase the value they deliver, customers will increase the return, allowing shareholders to increase the opportunities available to employees.Central to the thesis is their defini! tion of team,... read more
Highly detailed framework for team development
By Brian Prucey "1-888-Jesus-2000" - November 10, 2004Overview:
The Wisdom of Teams presents Katzenbach and Smith's contention that real teams are the best approach to building a high-performance organization. The authors blended together their highly detailed framework for team development with examples of how several corporations successfully or unsuccessfully implemented these team principles. While acknowledging that teams may not be the best solution for every organization's problems, the authors unashamedly insisted that businesses do themselves a disservice by not considering the team-based approach. The book's twelve chapters are organized into three parts: Understanding Teams, Becoming a Team, and Exploiting the Potential.
Summary:
Part One, Understanding Teams, introduces the reader to the authors' thesis that teams present the best approach to creating a high-performance organization. Teams are defined as a "small group of people with complementary skills committed to a common purpose and... read more
Poor research from poor researchers
By Daniel Vincent Simonet "Simmy56" - June 20, 2009Not to discount the insight, wisdom, and professional observations from these astute consultants, I am left wondering overall if they have not done a greater job of distorting truths rather than publishing them?? It appears that they discounted communication and cohesion under the pretense that these are "softer" components which do not accurately reflect important processes within teams? However, consulting several meta-analyses and research publications will reveal that these conclusions are far form the truth. Cohesion, which is the individual members attraction to the team, is meaningfully related to team performance, especially when the demands of the task necessitate greater levels of coordination, communication, and mutual performance monitoring among group members (Gulley, Devine,& Whitney, 1995). This concept is believed to be important because it aids in group formation, maintenance, and communication. Further, cohesion is though to facilitate group productivity because it... read more
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