What Is Six Sigma?

A brief introduction to Six Sigma for employees

Six Sigma is today's most talked-about system for improving the quality of organizational processes. Written by bestselling author Peter Pande,What Is Six Sigma? is a concise summary of the core themes and processes of Six Sigma. Unlike almost all other books on Six Sigma, it is written for the employees of organizations rolling out Six Sigmanot just managers. This helpful overview describes what Six Sigma is, why companies are implementing it, and how employees can make it a success in their own organizations.

Based on the bestselling The Six Sigma Way, this accessable introduction to Six Sigma answers typical employee questions, concerns, and even skepticism about this revolutionary program. Includes:

The six themes of Six Sigma
A five-step roadmap to Six Sigma implementation
The 10 basic tools of Six Sigma, with an entire page devoted to each

Customer Reviews:

All The 6 Sigma Basics and Just the Basics

By Peter V. Tamas - January 7, 2004

Of the Six Sigma books I've read, this is the one I'd recommend most highly. It will give you the basic "tools" of Six Sigma in a compact, useable form. I feel that this would be an excellent text for corporate training on Six Sigma, certainly for an introductory course.A quick read of the reviews on Amazon will give you a feel for why people are skeptical of 6 Sigma: the feel-good tone of most writing on 6 Sigma and the insistence that it "is not a flavor-of-the-month management trend" make many of us suspect that 6 Sigma is not much more than hollow jargon and acronyms. Lets accept that these criticisms are valid and further that many "practitioners" are just self-aggrandizing or worse. But that still leaves us with the essential difficulties of positive change in any organization: you need to overcome assumptions that your organization's subculture may not even realize it has. What a corporation does by accepting Six Sigma is that it empowers people to gather data to... read more

Six Sigma Overview

By A Customer - March 3, 2004

If you are looking for a book to take you from no knowledge of Six Sigma to a very elementary level of knowledge, this could be useful. I found myself feeling like I was reading a company brochure for Six Sigma that was too long. The book falls into a middle ground of not having enough information to be useful in implementing Six Sigma yet might have too much for the average person.
I originally thought this would be a great book to give to people that congratulate me on being a Six Sigma Black Belt, that they once took Karate but never got that far, to understand Six Sigma. After thinking about the level of knowledge of many people regarding basic statistics I think as simple as this book is it may be over the general person's comfort level. I'm afraid it might cause people to shut down from feeling overwhelmed. If they have basic statistical skills, they should have no problem understanding this though.
Maybe the book is perfect for people being asked to participate in Six... read more

Good introduction if you know nothing about Six Sigma

By Benjamin Rossen "Benjamin" - January 10, 2006

I had heard often of Six Sigma, but knew next to nothing about it (and suspected an overdose of trendy nonsense because of the silly sounding terms borrowed from karate). This slim volume seemed the right starting place, since I did not wish to invest in a tome of material if Six Sigma turned out to uninteresting for my company.

This is, indeed, an excellent overview. It tells in global terms what to expect. The statistical methods are described in non-mathematicians' intuitive terms (a pity, I would have liked a little more detail) but for my needs it served it purpose admirably.

As a result of reading this book I am moving on to a more technical account of Six Sigma. I need to know what the operational definitions are and how the statistics are used. I am not yet certain if Six Sigma is suitable - in software development we have established methods for tracking bugs and improving interface usability. Nevertheless, my interest has been whetted.