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User-Centered Web Site Development: A Human-Computer Interaction Approach

Customer Reviews:

Only instructors will get the full value of this book

By Brett Merkey - November 22, 2003

Until it was finally in my hands, I wondered why this book had not received much reviewer attention, given its solid content and authorship. Keys to understanding that at once became obvious:1) The book is much more expensive than books with similar content.2) The eloquent Jared Spool, listed as an author, provided only a short preface.3) The book was designed as a college textbook. Who loves or hates a textbook enough to bother to review it?As a classroom aid, the book is superb. Usability principles are presented from foundations to applications clearly and without padding. Unlike many usability texts, statements are backed with ample references. The color illustrations lighten the book sufficiently to soften any textbooky stigma.Each chapter ended with review questions and exercises. Some of them were very interesting and creative, but if you are not in a classroom with an instructor who has access to the password-protected answers, you are on your own.So the Web... read more

Product was defective

By Manuel Cruz - February 20, 2009

Normally, I have had good purchases from Amazon. I will continue to shop for other items here. Unfortunately, the book had words missing from every sentence towards the middle of the book. Also there were full sentences missing at the bottom of the page as if the printing of this book was not checked. I tried to see if I could keep it, because my class had already started, but it was hard to read the chapters when you have words and full sentences missing.

Content Okay - Presentation Poor

By andrea - February 14, 2009

As a previous reviewer suggested, the printing quality of this book is very poor. Every word in each row of the right hand column has been cut off, leaving the reader to guess what should come next. Additionally, this is not a book that is meant to be published in paperback, this is especially evident in the chapter on color, which of course has absolutely no color, but references color wheels (in black and white mind you) and asks you to view images that are meant to show gradations in hue, etc.! One can work through these obstacles, but with a $50+ price tag, you shouldn't have to. The only reason I did not return my copy, was because I needed it for a class in which I was already behind.

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