Pocket Guide to Crisis Intervention

1. Definition and Nature of Crisis. 2. Public vs. Private Crisis. 3. Events that Precipitate a Crisis. 4. Twelve Characteristics and Indicators of a Crisis-Prone Person. 5. Types of Crises. 6. Burgess and Roberts' Stress-Crisis-Trauma Continuum. 7. Psychophysiological Reactions to a Crisis. 8. Stress Symptomatology and the General Adaptation Syndrome. 9. Common Signs, Symptoms, and Psychological Responses to Crisis (Emotional, Cognitive, and Behavioral). 10. Roberts' Seven Stage Crisis Intervention Model (R-SSCIM). 11. The Crisis Management Plan. 12. Dos and Don'ts for Crisis Hotline Workers. 13. Steps for Handling Difficult or Hostile Callers to a Hotline. 14. Suicide Risk Assessment Protocol and Warning Signs. 15. Crisis Intervention with Families. 16. Crisis Intervention with Substance Abusers. 17. Crisis Intervention with Accident Survivors. 18. Crisis Intervention with Violent Crime Victims. 19. Crisis Intervention with Abused Children. 20. Crisis Intervention with Battered Women. 21. Crisis Intervention with Sexual Assault Victims. 22. Crisis Intervention with Mental Illness: Determining Safety Needs. 23. Crisis Intervention after the Death of a Loved One. 24. Crisis Intervention with Children in the Aftermath of School Violence. 25. Crisis Intervention after Natural Disasters-Hurricanes, Earthquakes, Floods. 26. Crisis Intervention after Terrorist Bombings in Planes, Railroads, or Buildings. 27. Crisis Intervention after Bio-terrorism. 28. Crisis Intervention with Homicide Survivors. 29. The 10 Stages of Acute Traumatic Stress Management (ATSM). 30. Critical Incident Stress Debriefing Model. 31. Multi-Component Critical Incident Stress Management (CISM). 32. Signs and Symptoms of Clinician Stress and Burnout. 33. Stress Reduction and Coping Skills for Clinicians Working in Crisis and Disaster Relief Positions