Metrics and Models in Software Quality Engineering (2nd Edition)

Our society has become increasingly reliant on software in the past decade; businesses have learned that measuring the effectiveness of software projects can impact the bottom line; and quality is no longer an advantage in the software marketplace (it is a necessity). For these reasons, the demand for quality in software engineering has taken center stage in the twenty-first century. In this new edition, Stephen Kan presents a thoroughly updated overview and implementation guide for software engineers faced with the challenge of ensuring quality. The book balances theory, techniques, and real-life examples to provide practical guidelines in the practice of quality. Although there are equations and formulas presented, the book's focus remains on helping the reader understand and apply the metrics and models. With this book as a map, readers can navigate through the complex field of quality, and benefit their organization by improving their processes and products.

Customer Reviews:

Excellent overview of software quality metrics

By Glenn Booker - June 9, 1999

I use this to teach a class on metrics for Drexel University.The material is inherantly dry, but Kan covers it clearly and well. Agood balance is struck between product metrics (e.g. reliability) and broader metrics (customer satisfaction).

An excellent compilation of SQA methodology and application

By John Beeman (jbeeman@made2manage.com) - October 9, 1998

Kan highlights a great many development and analysis techniques with just enough supporting detail to be instructional and informative without being pedantic. Good information pertaining to the overall development lifecycle as well as to components of various phases of a lifecycle (predictive analyses, reflective metrics, customer satisfaction measurement, etc) are included. Each chapter contains an excellent reference bibliography that allows the reader to pursue greater detail on a subject matter if necessary. And the book itself contains a very comprehensive index section that aids in topic referencing. Highly recommended.

Second Ed. even better!

By Mike Tarrani "Jazz Drummer" - July 8, 2004

This is one of the most highly regarded books on software quality. If you have never read the first edition it was one of the few books that covered software quality in depth, going well beyond metrics and models into strategies for achieving quality, and understanding the underlying principles and mechanics. That edition had a lot of life left in it, but this second edition is one of the most complete rewrites of any technical book I've read in recent memory, and if you own the first edition you may want to consider retiring it and investing in this edition.While the first edition packed a lot of information in 344 pages, the 560 pages that comprise this edition reflect new chapters and expanded content in the chapters that remain. Here is a list of the new chapters:- Chapter 10, In-Process Metrics for Software Testing
- Chapter 12, Metrics and Lessons Learned for Object-Oriented Projects (in lieu of the old Chapter 12 titled AS/400 Quality Management)
- Chapter 13,... read more