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I very much liked the book. Rex Black has written about the process and management side of testing. This makes it an ideal complement to Cem Kaner's "Testing Computer Software" (which deals with testing technique) and Boris Beizer's "Software Testing Techniques" (which deals with the fundamentals).I found the templates useful, mostly because I never worked my way around Excel to get those metrics in an automated manner. But don't expect them to be replacement for commercial test management tools.This should be a required reading for anyone who plans or manages testing.
The approach and techniques given in this book will get the new test manager and his or her team quickly started with basic techniques for managing testing. The key strengths of this book include:(1) Instructions for developing test plans, and associated test cases and reports - the material is fairly basic, but complete and consistent with good practices.(2) An excellent discussion of, and advice for, effective management of a test team, setting priorities and managing budgets.(3) Practical advice for setting objectives and scope within the testing process. While this book will give the in-the-trenches test professionals a view of the 'big picture', it's more suited to managers and QA leads who are seeking guidelines for establishing the foundation of a test process, and who want to quickly implement standards for test documentation and a workflow. The book's accompanying web page provides over 50 templates, case studies and tools that can be downloaded and... read more
This is one of my favorite software testing books. It has an especially good chapter on metrics for evaluating the progress of your testing effort--the metrics are easy to calculate, and VERY importantly, easy to understand by--and convincing to, in my experience--the people you'll be reporting your progress to. There's also a good chapter on bug-tracking, and some discussion of how to write bug reports that I've found very useful for training new testers. Plus, there's lots of useful perspective on general management issues--hiring; the interdepartmental issues that (as far as I know) are unique to testing; etc.I wrote this review based on the first edition--a second edition has since come out.
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