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The Customer Rules: The 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service…
$0.01 - $26.95Whether you run your own company or work for a large corporation, establishing customer loyalty is a prerequisite for business growth. In The Customer Rules, C. Britt Beemer, a leading ...
Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process (Jossey Bass…
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Meet Me in the Middle: Becoming an Accomplished Middle Level Teacher
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What the Customer Wants You to Know: How Everybody Needs to Think Differently About Sales
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Schoolyard-Enhanced Learning: Using the Outdoors as an Instructional Tool, K-8
$9.88 - $19.00Schoolyard-Enhanced Learning shows how the school grounds—regardless of whether your school is in an urban, suburban, or rural setting—can become an enriching extension of the ...
The Customer-Focused Library: Re-Inventing the Public Library From the Outside-In
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Beat the Forex Dealer: An insider's look into trading today's foreign exchange market (Wiley Trading)…
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The Torah Story: An Apprenticeship on the Pentateuch
$19.95 - $44.99Working knowledge of the Torah is essential for every serious student of the Scriptures. Written in an engaging and accessible voice, even while digging into difficult and complicated matters at a ...
Customer Culture: How FedEx and Other Great Companies Put the Customer First Every Day
$0.01 - $13.99Many people have written about creating customer-centered organizations. Michael Basch actually did it--better than anyone else. He was the co-founder of Federal Express, and the VP of Sales, ...
