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Philip Kotler is a strong personal brand in the marketing field. He has aggressively launched many marketing books in recent years in order to build on--- leverage on his personal brand equity as one of the "top-edge marketing gurus"in the world. But gurus definitely need to have breakthrough ideas in their fields in order to back their gurus' status up.There is nothing new and exciting from a book written by a marketing guru here who bragged himself as professional in the marketing field for forty years in the Preface of the book.I do understand that this book targets at more junior or middle management levels managers either in the marketing field or the related or non-related fields. However, this book is too basic, assuming that the aforesaid managers are just so naive, ignorant or green about marketing. A lot of information in the book can be sourced from the internet Free of Charge easily!What Philip Kotler wrote in this book is more like Cliff Notes, presenting an... read more
What impressed me the most in this book was how Kotler was able to speak in detail about key marketing subjects in only two or three pages. I red much bigger texts in other books, about the same subjects, and they didn't gave me more information than this Kotler's book. It's a must have for anyone that needs to get familiar with Marketing principles and don't have time to read 600 pages books.
Professor Kotler covers a lot of ground quickly as he reflects on 80 marketing-related topics in 187 pages--the average chapter length is 2.3 pages. Here are a few of Kotler's insights:
"Most ads are a waste of the company's money and my time... The best advertising is done by your satisfied customers."
"The most profit comes from repeat sales."
"Market share is a backward-looking metric; customer satisfaction is a forward-looking metric."
"Adding new technology to an old company only makes it a more expensive old company. Companies should not invest in CRM [customer relationship management] until they reorganize to become customer-centric companies."
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