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The World of Customer Service
$29.00 - $110.95Master the exceptional customer service skills that are most important in all types of organizations today with the powerful, practical presentation in THE WORLD OF CUSTOMER SERVICE, 3rd Edition. ...
Outlines & Highlights for The World of Customer Service by Odgers
$27.25Outlines & Highlights for The World of Customer Service by Odgers
The Big Book of Customer Service Training Games (Big Book Series)
$2.35 - $36.25Help your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games. Designed not only to teach important skills but also to spark ...
Be Our Guest: Perfecting the Art of Customer Service
$6.98 - $10.95Whether they are called clients, customers, constituents, or, in Disney-speak, guests, all organizations must best serve the people who purchase their products and services or risk losing them. ...
Profiling Hackers: The Science of Criminal Profiling as Applied to the World of Hacking
$37.99 - $57.95Complex and controversial, hackers possess a wily, fascinating talent, the machinations of which are shrouded in secrecy. Providing in-depth exploration into this largely uncharted territory, ...
Bogus to Bubbly: An Insider's Guide to the World of Uglies
$0.01 - $8.99THE WORLD OF UGLIES, SET IN OUR NOT-SO-DISTANT FUTURE,is a complex place filled with bubbly technology and lingo, yet bogus rules about status and appearance. That's why a guide to the world ...
The Customer Rules: The 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service…
$0.01 - $26.95Whether you run your own company or work for a large corporation, establishing customer loyalty is a prerequisite for business growth. In The Customer Rules, C. Britt Beemer, a leading ...
