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A Guide To Customer Service Skills For The Help Desk Professional
A standard for help desk professionals and those considering becoming support professionals, this text focuses on key information for user support professionals, including decision making, ...
A Guide to Computer User Support for Help Desk & Support Specialists
A Guide to Customer Service Skills for the Service Desk Professional
The ultimate sartorial and etiquette guide, from the ultimate life and style guru. By turns witty, sardonic, and always insightful, Glenn O’Brien’s advice column has been a must-read for ...
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Guide to Computer User Support for Help Desk and Support Specialist, by Beisse, 3rd Edition, Preview Edition
*IRK:A GUIDE TO COMPUTER USER SUPPORT, 2ND EDITION
People who work for themselves often neglect to plan for their retirement. Yet failing to stash away money is like ignoring your taxes or keeping poor records -- it's financial roulette! ...
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