Continuous Quality Improvement in Health Care

Through A Unique Interdisciplinary Perspective On Quality Management In Health Care, This Text Covers The Subjects Of Operations Management, Organizational Behavior, And Health Services Research. With A Particular Focus On Total Quality Management And Continuous Quality Improvement, The Challenges Of Implementation And Institutionalization Are Addressed Using Examples From A Variety Of Health Care Organizations, Including Primary Care Clinics, Hospital Laboratories, Public Health Departments, And Academic Health Centers. New To The Fourth Edition: - All Chapters Have Been Updated To Reflect Recent Trends In Healthcare Including The More Global Focus Of CQI. - New Introductory Chapters Summarize The Evolution Of CQI And Discuss The Factors Influencing The Application And Diffusion Of CQI. - Several New Chapters Cover Hot Topics Such As The Role Of The Patient In CQI, Social Marketing As An Approach To CQI, Assessing Risk And Harm In Patient Care, CQI In Public Health Organizations, Quality Improvement In Nursing, And Quality Improvement In Resource-Poor Countries. - A New Companion Volume Of Case Studies

Customer Reviews:

A keeper

By LovesBreakfast - January 3, 2013

I'm a graduate student, and many of my required readings were from this book. I finally purchased it for myself although it wasn't required. It's been a great resource to keep on my bookshelf and I'm sure I'll use it more over the years.

Review

By RN17 - September 13, 2012

This is a great product. I like being able to have my book anywhere with my Kindle. Being able to highlight and know that it is mine to keep is great!!

arrived on time

By sposlof - January 8, 2012

Book Arrived on time great price on book lowest price I found. I didn't expect to find my textbook for the lowest price at amazon.com but was happy it was expensive elsewhere.