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Authors Karl Weick and Kathleen Sutcliffe answer this question by pointing to high reliability organizations (HROs), such as emergency rooms in hospitals, flight operations of aircraft carriers, and firefighting units, as models to follow. These organizations have developed ways of acting and styles of learning that enable them to manage the unexpected better than other organizations. Thoroughly revised and updated, the second edition of the groundbreaking book Managing the Unexpected uses HROs as a template for any institution that wants to better organize for high reliability.
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Government is broke. The 2004 federal deficit is the highest in U.S. history. The states have suffered three years of record shortfalls. Cities, counties, and school districts are laying off ...
Do you want to make a true difference in the world? Dr. Ron Sider does. He has, since before he first published Rich Christians in an Age of Hunger in 1978. Despite a dramatic reduction in ...
In this Eighth Edition of his acclaimed and thought-provoking text, author Dennis Gilbert explores historical and contemporary empirical studies of class inequality in America through the lens ...
American Commodities in an Age of Empire is a novel interpretation of the relationship between consumerism, commercialism, and imperialism during the first empire building ear of America in the late ...
From the European revolutions of 1848 through the Italian independence movement, the American Civil War, and the French Commune, the era Albert Boime explores in this fourth volume of his epic series ...
Since the end of the Cold War, and perhaps even the early days of the Turkish Republic, there have rarely been so many open questions regarding Turkey?s role in the world. What is Turkey?s place in ...
Judicial Review in an Age of Moral Pluralism addresses when courts should invalidate laws and when they should uphold them even in the midst of reasonable disagreement about the correct outcome in ...
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Outgrowing The Earth: The Food Security Challenge In An Age Of Falling Water Tables and Riding Temperatures, by Brown
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