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The New Manager's Tool Kit: 21 Things You Need to Know to Hit the Ground Running

Customer Reviews:

every new manager's necessity

By Dee Etstein - October 30, 2008

Well written, to the point, easy to refer to and use . So helpful it should be kept on the desk top within easy reach for handy reference. Sure to have well worn pages. In particular, I found the section on process of active listening insightful and not the usual run of the mill
tips. This is an extremely useful guide.

Great read but largely all about how not to get sued, which is a pity really

By EZPowell / Gavin Powell "ezpowell.com" - January 20, 2012

Well written, well organized and easy to read, which are all important to me because time is precious to me. But ... large tracts of the real estate in this book are comprised of how not be a bigot and how not to treat your employees like dirt basically, which seems a pity really because most of treating people right is directly related to getting that much more out of them, and that really seems like common sense and just good business to me. I've worked in some hostile working environments, probably because I've worked in many different places, and I've been called a Damn Yankee, a Damn Jew, a Damn Socialist, and a few other things - and I'm none of them *shrug* :) ... but still it seems a pity that a book like this feels obliged to be spending most of its time teaching the obvious.

Insightful Read.....

By G. Jensen - January 15, 2009

I am an HR professional, and I am always trying to ensure that I am effective in what I do. I want to ensure that when I am working with the variety of people in my organization(s) that I am sensitive to their needs, while still remaining as effective as I can be with regards to policy and corporate mission. This is not easy to do given current economic times. This book provides managers with easily adoptable methods of keeping the "human" side of the HR function. For example, in Chapter 8, Ask then listen.... one must perform a similar assessment of performance on themselves (360-degree)and have the sense of professionalism to extrapolate and learn from the insights found.

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