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The Quality Improvement Handbook, Second Edition

Customer Reviews:

Very pleased.

By C. Domenech Morales - June 9, 2005

This help me out for the CQIA exam, it was the only book I used and it was perfect. I finished the test in 1 hour and a half when it was supposed to be for 3 hours with the help of this book.

Its in the book!

By terandjen - January 5, 2013

Just passed the CQIA exam this summer and the only tool I had was this book. Nothing on the test that was not in the book. Get it, you won't be sorry! Highly recommended.

You're gonna need more than this book...

By J. EIS - December 1, 2012

This book covers the topics that are in the CQIA exam but not in sufficient detail to be used as a standalone source. You will need to look into the contents of each chapter much deeper and use other resources to learn about the topics. This can be done with google as there is a ton of great info on the net. Also, keep in mind that you can take reference materials to the test so anything you print out can be used as long as there aren't questions/answers. This book does cover the BOK but not in nearly enough detail to be used alone. You definitely need more. Especially on the team building/formation/roles and quality tools areas.

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AVAILABILITY
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Amazon USPaperback$43.98 - $105.00
BookBytePaperback$44.18
eCampusPaperback$68.25 discount!
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