ISO/TS 16949:2009 Quality Management System Model for the Development of Documentation and Compliance with Requirements

This CD-ROM contains a complete documentation model for the development of documents required by ISO/TS 16949:2009. It includes a quality manual, 63 procedures and work instructions, and 78 templates and control forms. All documents are available in MS Word (.doc) format for easy editing and customizing according to the operational activities and needs in your organization.
The quality manual is structured according to the clauses of ISO/TS 16949:2009 and references applicable procedures and documents. The documentation is developed according to departmental activities and responsibilities of Engineering, Manufacturing, Purchasing, Quality Assurance, QMS Administration, Sales and Customer Service, Toolroom, and Warehouse.
ISO/TS 16949:2009 requires only 7 mandatory documented procedures and it is up to the criteria of your organization to document the additional procedures in the documentation model, or use them as guidance for the implementation of required processes and activities. A detailed checklist ensures that the requirements of the standard have been addressed.
The following procedures are included: Engineering: Quality Planning of Product/Processes, Document and Data Control (Eng.), Request for Design Initiation and Change, Out-Contracting of Tooling Construction/Design, Process of Quality Planning, Product/Process. Manufacturing: Health and Safety Training, Cycle Counts, Traceability of Manufactured Product, Production Scheduling, Material Resource Planning, Manufacturing Process Control, Set-Up Procedure, Preventive Maintenance of Equipment, Regulatory Requirements compliance, Housekeeping. Purchasing: Purchase Orders - processing and follow-up, Supplier Database - set-up and maintenance, Purchasing Product-Database, Rating of Suppliers, Suppliers Performance Rating. Quality Assurance: Control of Nonconforming Product, Receiving Inspection, In-Process Inspection, Inspection and Testing of Finished Product, Control of Monitoring and Measuring Equipment, Out Of Calibration Report, Measurement Equipment Analysis, Customer Return Analysis, Positive Recall Control, Customer Approval of Production Parts, DMRs to Suppliers, Layout Inspection and Functional Testing. QMS Administration: Document Review, Training, Control of Documents, Operational Performance, Evaluation of Customer Satisfaction, Customer Complaints, Customer Satisfaction Survey, Internal Quality Audits, Preventive Action, Corrective Action, Continual Improvement, Control of Records, Corrective Action Request, Problem Analysis, Quality Improvement Proposal, Document Identification. Sales-Customer Service: Warranty Control, Review of Quotations and Contracts, Product/Price File and Customer File, Order Taking and Processing, Delivery Performance, Order Entry, Customer Returns, Service Requirements. Toolroom: Tooling Construction, Approval of Customer-Supplied Tooling, Prev. Maintenance Repair - Admin. of Tooling, Tooling Repair Request. Warehouse: Shipping of Product, Receiving of Product, Handling and Storage of Product, Temperature Control.
If you want to know more about ISO/TS 16949, get a general overview or look at specific requirements and their compliance such as management responsibilities, resource management, product and/or service realization, measurement and monitoring of system performance, production part approval, measurement analysis, continual improvement, internal audits, etc., or if you need assistance with the development of documentation or procedures, or how to plan the implementation of ISO/TS 16949:2009 in your organization, this hands-on and result oriented work tool helps to get the job done. Easy installation of the documentation model and development files to your computer. System requirements: Windows and MS Word.