Countless time and money is spent preparing for the ITIL Foundation exam. So why aren't students laser-focused on taking practice exams before attempting the real thing? Based on the latest ITIL Foundation syllabus (ITIL 2011) and the ITIL core volumes
, the practice exams in this book are designed to help students adjust to the pace, subject matter, and difficulty of the real ITIL Foundation exam. Geared towards anyone preparing for the exam, all tests include clear solutions to help you understand the core concepts.
If you plan on passing the ITIL Foundation exam, it's time to test your knowledge. It's time for ITIL Exam Prep - Questions, Answers, and Explanations. Now packed with Over 800+ ITIL Foundation sample questions to help you pass the exam on your FIRST try.
In this book: 800+ detailed ITIL Foundation exam practice questions including 11 condensed ITIL Foundation mock exams that can be completed in one hour; 16 Targeted ITIL Knowledge Area tests, and detailed solution sets for all ITIL questions which include clear explanations and wording, ITIL Core Volume references, and reasoning based on the ITIL Core Volumes and ITIL Foundation syllabus (ITIL 2011). Reviewed, Licensed, and Endorsed by ITIL's Official Accreditation Body (APMG)
This book has been formally reviewed via ITIL's accreditation body, and is officially licensed and endorsed on behalf of the UK Office of Government Commerce (OGC).Edition Updates
The latest Edition of ITIL Exam Prep Questions, Answers, & Explanations includes content improvements and edits which further assist students in preparing for their ITIL Foundation exam. Improvements include:
[ITIL is a Registered Mark of the Office of Government Commerce in the United Kingdom and other countries.] Student Testimonials "I found this to be the most complete, thorough and reliable source of questions. For the convenience alone it is well worth the money. I passed the first time and have no doubt that this book was a major factor in achieving such an excellent score." Ian Stockbridge, ITIL - Welshpool, Wales "I found the sample tests in this book to be extremely valuable for my preparation of the ITIL Foundation Exam. I passed and thought I had scored 100%. I felt well-prepared going in, and that confidence makes it much easier to take the exam." Vince Pulice, ITIL - Principle System Engineer - SuperValue "I found these practice tests to be very useful in preparing for the Certification exam. In fact, once I tried one of the exams, I recommended it to three of my associates. All of us passed the exam and became certified. " Jim Sanford, ITIL - Sr. Support Availability Manager - CA, Inc. "I used this ITIL exam prep to prepare for my examination in ITIL Foundation and I got approved so I'm happy and very satisfied with your book." Dan Rasmusson, ITIL - Malmö, Sweden "The topics covered and the exam questions were ideal as they helped to improve my understanding of the various ITIL areas. This was not just a matter of memorizing a bunch of questions and answers; it went far deeper." Jean-Ann Dill, ITIL - Service Desk Manager, IT Services - Keytech LTD, Bermuda
- 100 additional ITIL Foundation practice exam questions
- Specific questions updated for improved readability and applicability to exam
- Explanations updated to further reinforce ITIL Foundation concepts
- Literal references updated to resolve minor issue with quotation marks
- Specific responses edited to reflect minor labeling corrections
"I used your exams to prep for my ITIL v3 Foundation Certificate and scored 92% on the exam. I would highly recommend your book to anyone!" Sarah Winiger, ITIL - Basel, Switzerland
Wish I had a book like this when I had to study for boards!
By Bernie Z
- May 28, 2010
I am a professional in an area that is not Information Technology and I can say that this book is one of the best study guides I have ever read. The entire book is made up of short quizzes in all areas of ITIL concepts as well as providing Foundation exams that evaluate the student's overall performance in all ITIL categories. The practice exams are the same length as the real Foundation exams and the back of the book has awesome exam-taking tips for ITIL or any course of study.
What impressed me the most was that the answer keys provided after each practice test not only gave the correct answers but explained why those answers were correct and gave references to the various ITIL knowledge areas that supported the correct answers. Aside from helpful tips and short introductory information, almost the entire book is devoted to practice tests. The exams tell the student how many questions there are, how many questions the student has to get correct in order to pass, and... read more
Great prep, but some disappointments
- April 19, 2011
Would give this 4 or even 5 stars, but there are detractors that need to be brought to the consumer's attention.
I used this book along with the official Passing Your ITIL Foundation Exam text and an on-line Skillsoft class offered by my company to prepare for the exam. Haven't taken exam yet, but I feel very confident.
Only disappointments with this book is that, first, it explains only the right answers, not why the other answers are incorrect (the official ITIL book's chapter and overall exam prep does this however). The second disappointment is that this text strays from the official ITIL Foundation syllabus to bring in more detail about items that, while they may be on later, more advanced ITIL exams, they are not in the Foundation exam (at least, not supposed to be!). The 6th of 13 full practice exams was particularly bad in bringing forward non-foundation syllabus information--not exactly a confidence builder in preparing for the exam. It had me... read more