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IT Service Management
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Implementing Metrics for IT Service Management
$55.00Implementing Metrics for IT Service Management
IT Service Management Foundation Practice Questions
$24.95The most authoritative guide to preparing for the ITIL® V3 Foundation Certificate in IT Service Management. It includes an extensive range of practice questions complete with explanations and ...
Foundations of IT Service Management: The Unofficial ITIL(r) v3 Foundations Course in a Book
$32.99 - $44.99As business becomes more and more dependent on technology, there is considerable attention given to the concept of aligning IT to the business. Until ITIL version 3, this concept remained mostly ...
Measuring ITIL: Measuring, Reporting and Modeling - the IT Service Management Metrics That Matter Most…
$10.92 - $24.95How do you measure and report your ITIL processes? Which ITIL metrics matter the most to Senior Executives? Finally, there is a book that shows you how! This is not a theoretical treatise, but ...
Foundations of IT Service Management: basato su ITIL (Italian version)
$54.00 - $84.49This introduction to IT Service Management, published by ITSMF-NL, is based on the latest edition of the ITIL books on Service Support and Service Delivery and is intended to serve as: a thorough and ...
IT Service Management basato su ITIL V3
$20.00This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community. In addition the processes are listed ...
Foundations of IT Service Management Based on ITIL
$45.00 - $65.00In recent years, IT Service Management has developed into a field in its own right. Organizations are now so dependent on the automation of large parts of their business processes that the quality of ...
Foundations of IT Service Management Based on ITIL
$45.00 - $58.00In recent years, IT Service Management has developed into a field in its own right. Organizations are now so dependent on the automation of large parts of their business processes that the quality of ...
Foundations of IT Service Management Based on ITIL
$45.00The ITSMF Introduction book is a unique book that is accepted by all major players in the ITIL market as the default book for training and self-study. It replaces the more complex ITIL core books as ...
