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A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS, FOURTH EDITION focuses on key information and skills for user support professionals, including troubleshooting and problem ...
A Guide to Customer Service Skills for the Service Desk Professional
A standard for help desk professionals and those considering becoming support professionals, this text focuses on key information for user support professionals, including decision making, ...
The ultimate sartorial and etiquette guide, from the ultimate life and style guru. By turns witty, sardonic, and always insightful, Glenn O’Brien’s advice column has been a must-read for ...
Chalcogen-nitrogen chemistry involves the study of compounds that exhibit a linkage between nitrogen and sulfur, selenium or tellurium atoms. Such studies have both fundamental and practical ...
Discover BIM: A better way to build better buildings. Building Information Modeling (BIM) is a new approach to design, construction, and facility management in which a digital ...
People who work for themselves often neglect to plan for their retirement. Yet failing to stash away money is like ignoring your taxes or keeping poor records -- it's financial roulette! ...
BNDL: A GUIDE TO CUSTOMER SERVICE SKLS FOR HELP DESK
A Guide to Computer User Support for Help Desk & Support Specialists
Unlike any other text that discusses day hospital programming, A Guide to Creative Group Programming in the Psychiatric Day Hospital contains protocols for the invention of new groups, saving you the ...