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A commitment to usability in user interface design and development offers enormous benefits, including greater user productivity, more competitive products, lower support costs, and a more efficient development process. But what does it mean to be committed to usability? Inside, a twenty-year expert answers this question in full, presenting the techniques of Usability Engineering as a series of product lifecycle tasks that result directly in easier-to-learn, easier-to-use software.
You'll learn to perform a complete requirements analysis and then incorporate the resulting goals and constraints in a highly structured, iterative design and development process. This process doesn't end with installation but instead begins anew with the collection of user feedback that will guide further development. Also covered are organizational issues related to the implementation of Usability Engineering, including cost justification, project planning, and organizational structures.
* Unites all current UE techniques in a single, authoritative resource, presenting a coherent lifecycle process in which each clearly defined task leads directly the next.
* Teaches concrete, immediately usable skills to practitioners in all kinds of product development organizations-from internal departments to commercial developers to consultants.
* Contains examples of actual software development projects and the ways in which they have benefited from Usability Engineering.
* Deals in specifics, not generalities-provides detailed templates and instructions for every phase of the Usability Engineering lifecycle.
* Pays special attention to Web site development and explains how Usability Engineering principles can be applied to the development of any interactive product.
This book gives concrete data on the "how-to" of usability engineering and realistic data regarding the *selling process* of these concepts to management. Additionally, it can function as a "how-to" handbook with its many examples. To name a few, the examples include: pre-evaluation, evaluation and post-evaluation questionnaries, data collection sheets and data analysis and report sheets.The book has a fantastic index for quick reference and is organized well.
A great book for every Usability practitioner. Not only did I find the content of this book very informative and very useful, but in particular I liked the structure of the book and found it extremely usable. Each chapter contains context information at the beginning of the chapter, an out line of the chapter, summary notes on the side bar for quick review, sample techniques and forms, war stories, estimation of resources required to complete each step, etc This structure makes the book one of the most usable books I have ever used, and therefore one of the most useful companion in designing the user interface.
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