Workflow Modeling: Tools for Process Improvement and Application Development, 2nd Edition
At last - here's the long-awaited, extensively revised and expanded edition of the acclaimed and bestselling book, "Workflow Modeling". This thoroughly updated resource provides proven techniques for identifying, modeling, and redesigning business processes, and explaining how to implement workflow improvement, this book helps professionals define requirements for systems development or systems acquisition. By showing how to build visual models for illustrating workflow, the book helps practitioners assess their current business processes and see where process improvement and systems development can take place. Leading author Alec Sharp is an internationally recognized expert in business process management and is in high demand as a speaker and seminar leader in the field.
Comprehensive, fresh and, yes, exciting
By Mike Tarrani "Jazz Drummer" - July 8, 2001
Rarely do I get excited about books on workflow modeling. I have a few good books on the subject, all of which provide solid approaches and most of which are well written. This book stands out because it goes beyond merely "solid" or "well written" by giving one of the most comprehensive approaches to workflow modeling I've had the pleasure of reading. First, like most books on the topic, none of the components of the approach are new. What makes the approach refreshing is the way the authors take standard techniques and tie them together into a coherent process. Second, this book can be used as a workbook during a workflow modeling project, and is well suited to this because of the numerous checklists and diagrams that will prove invaluable every step of the way. Finally, this is the first book of its kind that incorporates use cases, making it invaluable to project teams that have standardized on UML (Unified Modeling Language)or wish to integrate an... read more
Swimlane Diagramming For Analysts Doing Requirements
By David Gurgel - March 10, 2002
This book nicely sets forth a detailed methodology for doing swimlane diagramming for workflow business processing. This book is for analysts; the discussion is about the nature of business processes that have workflow as a key characteristic. It is not about the architecture of computer solutions for such processes. If you follow the methodology in this book and flesh out the diagrams with use cases (just briefly touched on here), you will have captured most of the requirements for a business workflow process.The book is nicely bound and well written. The authors have been around a while and the vocabulary and approach fit nicely with older concepts like business process reengineering. The authors are not unaware of the latest developments and "UML" crops up here and there but not in the index. The diagramming is very simple compared to UML activity diagrams.This is good reading for the domain experts on a team working on the requirements document and a nice primer... read more
Great how-to guide for understanding/improving processes
By Roy Massie - June 4, 2005
Can you clearly identify what is a process and what is not? Ever wanted to know where things usually go wrong in real life process improvement projects? Have you ever wondered what should be measured in a business process and what should not? When should you stop analyzing the current process so you can focus on the new one? How will you go about designing the new process so it doesn't have the same old problems? What can be done to help address those internal politics between departments that hinder your process improvement efforts? How many diagrams should you have? Should this diagram be a swim-lane diagram, a use case or something else? What is the most important, quick and easy, diagram to capture at the beginning of your process analysis? What should be in a flow diagram and what should be written out as narrative?
If you ask these sorts of questions, or get asked these questions, then Sharp and McDermott's book is for you... read more