Interviewing Essentials for MDS 3.0 and QIS: A Training Handbook for LTC Professionals (Pack of 10)

Learn the art of interviewing under MDS 3.0 and the QIS
from regulatory extraordinaire Diane L. Brown!Continuing education credits are available! Scroll down for details.

Give staff members confidence while conducting an interview and peace of mind during a survey with Interviewing Essentials for MDS 3.0 and QIS: A Training Handbook for LTC Professionals. This 48-page training guide cuts through the theory and delivers step-by-step ways to build and improve interviewing skills. Whether your staff members have prior interviewing experience or interviewing for the first time, they’ll enjoy author Diane L. Brown’s interactive approach to interviewing. She provides easy steps to make the art of interviewing more comfortable for everyone.

Get a competitive edge in a changing environmentTHE MDS 3.0

The results of interviews under MDS 3.0 determine the appropriate care plan and have a big impact on your reimbursement and survey results. Don’t take any chances with your facility’s reputation and bottom line. This handbook provides guidance on the various ways to conduct an interview and the different situations that may arise.

We know what the surveyors will ask under QIS.
Do you?THE QUALITY INDICATOR SURVEY

Surveyors will ask questions to 30% of your facility, including staff and residents. And since surveyors are being trained in the art of interviewing, shouldn’t your staff be? Give your staff members an upper hand in the process by exposing them to potential situations that may arise during a QIS interview.