ISO/IEC 20000 Foundation
Updated Oracle 1Z0-545 study guide
Updated IBM 000-M235 study guide
Pricing Strategy - A case study of Offline and Online bookstores
ISO IEC 17020 2012 Certification Documentation
Documents for ISO IEC 17020 1998
Ourexam HP certification HP0-P20 study guide
IT certification study guide
220-702 study guide
exam study guide
As the industry standard in terms of Process, Service and Lifecycle Management for IT, the ISO/IEC 20000 Foundation exam is the most popular entry-level certification, particularly for individuals switching from another career to IT.
ISO/IEC 20000 is the international, independent standard for quality in IT Service Management. A standard that enables organizations to prove the quality of IT Services to clients, and to build and maintain an IT Service Management System that meets the international ISO/IEC 20000 quality requirements. This delivers a significant competitive advantage, since clients demand high quality of IT Services. These organizations need IT-professionals who are certified for ISO/IEC 20000.
This kit prepares you for the certification exam by offering valuable information on the ITIL and ISO/IEC 20000 Framework, ISO/IEC 20000 Certification and IT Service Management.
This Kit contains the book and online course access that provides everything you need to prepare for the ISO/IEC 20000 Foundation Certification Exam, including in-depth coverage of all exam objectives, scenarios to easily demonstrate the processes in action, and practice exam questions for that last minute test preparation.
This Study Guide and Online Course access provides complete, in-depth coverage of all exam objectives for the ISO/IEC 20000 Foundation exam in a systematic approach, so you can be confident you're getting the instruction you need.
* Real-world scenarios put what you've learned in the context of service solutions.
* Thought provoking questions to challenge your thinking and understanding.
* Exam Essentials in each chapter helps you zero in on what you need to know.
* Includes practice exam questions.
* A Real World Guide to ISO/IEC 20000 Skills.
* Key information and real world examples organized around the actual day-to-day tasks and challenges you'll face in the field of IT Service Management.
* Practice what you've learned with challenging ISO/IEC 20000 Foundation exam style questions.
Based on specific exam objectives - use this as a lab manual for certification preparation.
Great Kit for 20K certification knowledge and guidance, Ann F. Reynolds I hightly recommend this kit - not only is it complete for successfully completing the certification exam but a great reference for a 20K certification team. Recommend any organization looking to obtain this certification makes sure everyone on their 20K project team completes this program.
Brilliant Guide & Online course, K. Bee This kit is high quality and contains valuable information on the ITIL and ISO/IEC 20000 Framework, I feel confident in taking the ISO/IEC 20000 Foundation Exam. In addition it including information on the exam with scenarios which was most useful and I will definately re-visit again for the last minute prep before I take the exam. This is certainly one of the best on-line courses I have seen, the book is excellent - I'm very impressed with The Art of Service products and will be a regular customer. Keep up the good work!
Considering the increasing number of IT Professionals and their Organizations who want to be actively involved in IT Service Management, this book, which leads to ISO/IEC 20000 Foundation Certification, should do at least as well as the first edition, which is a bestseller.
Use coupon below to get discount at eCampus.com!
$3 off textbook orders over $75
$4 off textbook orders over $90
$5 off textbook orders over $100
Copy the coupon code before clicking the button!
|Amazon US||Paperback||$95.95 - $99.95|
Software as a service, is software that is deployed over the internet and/or is deployed to run behind a firewall on a local area network or personal computer. With SaaS, a provider licenses an ...
Cloud Computing Paas Platform and Storage Management Specialist Level Complete Certification Kit: Platform As a Service Study Guide Book and Online Course Leadi
Paas Platform and Storage Management Specialist Level Complete Certification Kit: Platform As a Service Study Guide Book and Online Course Leading to Cloud Comp
Study. Practice. Review.Approach the new 2009 CompTIA A+ exam with confidenceThe CompTIA A+ certification is the industry standard in terms of measuring a technician's hardware and ...
Complete Cloud Computing Foundation Certification exam prep study guide & interactive eLearn course, including in-depth coverage of all exam objectives, narrated PowerPoint presentations & ...
ITIL® (Information Technology Infrastructure Library) V2 Foundation Certification exam prep guide, including comprehensive study guide, online learning program, examples, instructions, & ...
Get official exam preparation for the all-new Wireless# Exam PWO-050Authorized by the exam developers at the CWNP program, this study guide thoroughly covers all the topics ...
Lays out only the material that will be covered by the tests, offering hands-on learning experiences to make test preparation more interesting. (Intermediate).
ISO/IEC 20000 - Guia de bolsillo