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ITIL V3 Foundation Complete Certification Kit - Third Edition: Study Guide Book and Online Course
Customer Reviews:
Certification Success
By Rick Botts - June 15, 2010I found both the book and accompanying online course to be well written, well presented, accurate, and very digestible. I would recommend this package for anyone wanting to prepare for the ITIL V3 Foundations exam, and think that this is a better route than the multi-day day live training courses. I appreciated having more time to digest this info. BTW, I just took the exam and passed easily (96). I would, however, recommend anyone preparing for the exam to do a search for other sources of practice exams. This package only includes one practice test and I found that taking several was helpful.
Good as a total package with the online course
By snkbrown - July 19, 2010I bought this pack with the intention of using it to pass my ITIL v.3 foundation exam. When I first started reading through the book I found it rather poorly written and somewhat disjointed. It didn't seem to introduce the structure of ITIL well and so I found myself a bit lost as the what each section was really trying to achieve.
It was then that I discovered that the real value of the purchase is the associated online course which is really quite good. This made more sense of the material covered. The book is more like the notes that I would expect to take myself if the online course were a lecture. They are not comprehensive and clear but do provide a good memory jogger to the key points made during the online course.
On the whole I would say it is a reasonable package for the money. I purchased this book along with the "IT Service Management based on ITIL V3: A Pocket Guide (English Version) (ITSM Library)" and had no trouble passing the exam. The... read more
This is obsolete - do not buy!
By C. Lane "just a fan" - December 27, 2011Please be aware that ITIL v3 is being retired in favor of ITIL 2011 on 12/31/2011. As of 1/1/2012, you will not be able to take the ITIL v3 foundation exam. Thus, buying this book is a waste of your money. Otherwise, I'd give the book 3 stars on content and clarity, but 1 star on the terrible quality graphics (they look like poor quality bitmaps that were then printed and scanned at low resolution - bleah).
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| AVAILABILITY | |||
| Merchant | Format | Price | |
| Amazon US | Paperback | $789.34 | |
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