Webinar on Process Excellence in IT Service Management
Meeting Global Standards with the Best IT Service Management Solutions
IT Service Management And Improvement Framework
IT Service Management- Align IT to Business Goals and Operations
Changing Needs of IT Service Management
Essentials of a Successful IT Service Management Solution
An Overview on Kovair IT Service Management SaaS Solution
The Significance of Reporting in an IT Service Organization
Visual Reports – Key for a Well managed IT Service Organization
Enhanced IT Service Management Practices with Prolific Tools
Eerste Nederlandstalige boek over ITIL V3!!
Foundations of It Service Management: Itil(r) V3 Foundations Student Workbook
ITIL® and IT Service Management have been practised successfully around the world for more than 20 years. ITIL® is a framework for IT service management and provides best management ...
The Manager's Bridge Certificate is intended for those who have an ITIL® Manager's Certificate in IT Service Management and wish to bridge the gap between their existing qualification and ...
This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community. In addition the processes are listed ...
A systematic approach to the provision of IT Services - based on global best practice.
The complete text of the bestselling narrative history of the Civil War--based on the celebrated PBS television series. This non-illustrated edition interweaves the author's narrative with the voices ...
STUDENT MANUAL: ITIL: FOUNDATIONS IN IT SERVICE MANAGEMENT
1. This is the Core ITIL product. 2. Commissioned by OGC.