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Acer TravelMate C110 Service Guide

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Acer TravelMate C110 Service Guide
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Content Preview
TravelMate C110
Service Guide
Service guide files and updates are available
on the CSD web; for more information,
please refer to http://csd.acer.com.tw
PART NO.: 49.46Z01.002 PRINTED IN TAIWAN

Revision History
Please refer to the table below for the updates made on Travelmate C110 service guide.
Date
Chapter
Updates
II
TravelMate C110

Copyright
Copyright © 2003 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III

Conventions
The following conventions are used in this manual:
Screen messages
Denotes actual messages that
appear on screen.
NOTE
Gives bits and pieces of additional
information related to the current
topic.
WARNING
Alerts you to any damage that might
result from doing or not doing
specific actions.
CAUTION
Gives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANT
Reminds you to do specific actions
relevant to the accomplishment of
procedures.
IV
TravelMate C110

Preface
Before using this information and the product it supports, please read the following general information.
1.
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
V

VI
TravelMate C110

Table of Contents
Chapter1
System Specifications
1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Left Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Right Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Bottom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Launch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Lock Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Embedded Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Chapter 2
System Utilities
31
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Main System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Advanced System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
IDE Primary Master . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
I/O Device Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
System Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Boot Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Exit Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Multi-Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Load Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
System Utility Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
System Diagnostic Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Running PQA Diagnostics Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Chapter 3
Machine Disassembly and Replacement
49
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Removing the Wireless LAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Disassembling the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Removing the Middle Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Removing the DIMM Upper Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Removing the Internal Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Removing the Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Separating the Upper Case from the Lower Case . . . . . . . . . . . . . . . . . . .60
Removing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
VII

Table of Contents
Removing the Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Removing the Touch Pad Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Removing the Touch Pad FPC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Removing the LCD Support Knobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Removing the Main Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Removing the Thermal Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Removing the PCMCIA Socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Removing the Modem Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Disassembling the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Removing the LCD Hinges with the Center Hinge . . . . . . . . . . . . . . . . . . .67
Removing the Button Board & Inverter Board . . . . . . . . . . . . . . . . . . . . . . .67
Removing the Main and Auxiliary Antenna . . . . . . . . . . . . . . . . . . . . . . . . .68
Removing the LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Removing the Coaxial Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Removing the Sensor Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Chapter 4
Troubleshooting
71
System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . .73
Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Index of AFlash BIOS Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Index of PQA Diagnostic Error Code, Message . . . . . . . . . . . . . . . . . . . . . . . . .86
Chapter 5
Jumper and Connector Locations
87
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
SW1 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Chapter 6
FRU (Field Replaceable Unit) List
91
Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Appendix A
Model Definition and Configuration 101
Appendix B
Test Compatible Components
103
Microsoft Windows XP Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Appendix C
Online Support Information
107
Index
109
VIII

Chapter 1
System Specifications
Features
This computer was designed with the user in mind. Here are just a few of its many features:
Performance

Intel® ultra low-voltage Pentium® M processor up to 900MHz CPU with on-die 1MB cache. CPU is
lower power, fully static and with SMI feature.
Intel® Centrino™ Mobile Technology
64-bit memory bus
High-capacity, Enhanced-IDE hard disk
Li-Ion main battery pack
Power management system with ACPI (Advanced Configuration Power Interface)
Display
10.4” Thin-Film Transistor (TFT) eXtended Graphics Array (XGA) liquid crystal-display (LCD)
16M colors at 1024x768 eXtended Graphics Array (XGA) resolution
3D capabilities
Integrated VGA with DVMT (Dynamic Video Memory Technology) support
Simultaneous LCD and CRT display support
Supports other output display devices such as LCD projection panels for large-audience
presentations
“Automatic LCD dim” feature that automatically decides the best settings for your display and
conserves power
Tablet mode for LCD panel (Rotatable display)
Multimedia
Built-in AC link audio subsystem which complies with the Microsoft PC 97/PC 98/ PC 99/PC2001
specifications and meets WHQL audio requirements.
Built-in one speaker and microphone
High-speed optical drive
16-bit high-fidelity AC’97 PCI stereo audio with wavetable synthesizer
Connectivity
High-speed fax/data modem port
Fast infrared wireless communication
USB 2.0 (Universal Serial Bus) ports
Ethernet/Fast Ethernet port
IEEE1394 port
Optional Wireless LAN
Optional Bluetooth
Chapter 1
1

Expansion
One type II CardBus PC Card slot
Upgradeable memory
DockMate V
Keyboard and Pointing Device
84-/85-/88-key international language keyboards
Ergonomically-centered touchpad pointing device with scroll function
I/O Ports
One type II CardBus PC Card slot
Acer 100 pins standard docking connector
One RJ-45 jack for 10/100BaseT LAN
One RJ-11 data/fax modem jack
One DC-in jack (AC adapter)
One external monitor port
One audio line-in/microphone-in jack
One line-out/headphone-out jack
One FIR port
Two USB ports
One IEEE 1394 port
2
TravelMate C110

Document Outline

  • TravelMate C110
  • Revision History
  • Copyright
  • Disclaimer
  • Conventions
  • Preface
  • Table of Contents
  • Ch.1 System Specifications
    • Features
    • System Block Diagram
    • Board Layout
    • Outlook View
    • Indicators
    • Launch Keys
    • Lock Keys
    • Embedded Numeric Keypad
    • Windows Keys
    • Hot Keys
    • Hardware Specifications and Configurations
  • Ch.2 System Utilities
    • BIOS Setup Utility
    • Advanced System Settings
    • Boot Options
    • Multi-Boot Menu
    • BIOS Flash Utility
    • System Utility Diskette
    • System Diagnostic Diskette
  • Ch.3 Machine Disassembly and Replacement
    • General Information
    • Disassembly Procedure Flowchart
    • Removing the Battery Pack
    • Removing the Wireless LAN Module
    • Removing the Hard Disk Drive Module
    • Disassembling the Main Unit
    • Disassembling the LCD Module
  • Ch.4 Troubleshooting
    • System Check Procedures
    • Power-On Self-Test (POST) Error Message
    • Index of Error Messages
    • Index of Symptom-to-FRU Error Message
    • Intermittent Problems
    • Undetermined Problems
    • Index of AFlash BIOS Error Message
    • Index of PQA Diagnostic Error Code, Message
  • Ch.5 Jumper and Connector Locations
    • Top View
    • Bottom View
  • Ch.6 FRU (Field Replaceable Unit) List
    • Exploded Diagram
  • App.A Model Definition and Configuration
  • App.B Test Compatible Components
    • Microsoft Windows XP Environment Test
  • App.C Online Support Information
  • Index

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