Altiris Inventory Solution for Network Devices

ALTIRIS® INVENTORY SOLUTION 6.0 FOR NETWORK DEVICESPRODUCT GUIDE NoticeCopyright © 2003-2004, Altiris Inc. All rights reserved.Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000Copyright 1996, 1998-2000 The Regents of the University of California All Rights ReservedPermission to use, copy, modify and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appears in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of CMU and The Regents of the University of California not be used in advertising or publicity pertaining to distribution of the software without specific written permission.CMU AND THE REGENTS OF THE UNIVERSITY OF CALIFORNIA DISCLAIM ALL WARRANTIES WITH REGARD TO THIS SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. IN NO EVENT SHALL CMU OR THE REGENTS OF THE UNIVERSITY OF CALIFORNIA BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM THE LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.Copyright (c) 2001-2002, Networks Associates Technology, Inc.All rights reserved.Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:• Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.• Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.• Neither the name of the Networks Associates Technology, Inc. nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.Altiris Inventory Solution for Network Devices Product Guide2 NoticePortions of this code are copyright (c) 2001-2002, Cambridge Broadband Ltd.All rights reserved.Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:• Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.• Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.• The name of Cambridge Broadband Ltd. may not be used to endorse or promote products derived from this software without specific prior written permission.THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDER ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.Product Version: 6.0Document Date: June 29, 2004Bootworks U.S. Patent No. 5,764,593.RapiDeploy U.S. Patent No. 6,144,992. Due to the inherently complex nature of computer software, Altiris does not warrant that the Altiris software is error-free, will operate without interruption, is compatible with all equipment and software configurations, or will otherwise meet your needs.The content of this documentation is furnished for informational use only, is subject to change without notice, and should not be construed as a commitment by Altiris. Altiris Inc. assumes no responsibility or liability for any errors or inaccuracies that may appear in this documentation. For the latest documentation, visit our Web site at www.altiris.com.Altiris, the Altiris logo, BootWorks, Inventory Solution, LabExpert, PC Transplant, RapiDeploy, and RapidInstall are registered trademarks of Altiris, Inc. in the United States.Carbon Copy is a registered trademark licensed to Altiris, Inc. in the United States and a trademark of Altiris, Inc. in other countries.Altiris eXpress, Altiris Vision, Application Management Solution, Application Metering Solution, Asset Control Solution, Asset Management Suite, Client Management Suite, Compliance Toolkit, Conflict Analysis Solution, Contract Management Solution, Deployment Server, Deployment Solution, Education Management Suite, Helpdesk, Helpdesk Solution, HP Client Manager Software, Lab Management Suite, Migration Toolkit, Mobile Client for SMS, My IT Forum, Notification Server, Problem Management Suite, Server Management Suite, Server Monitor Solution, Site Monitor Solution, Software Delivery Solution, TCO Management Solution, Unix Client for SMS, Unix Inventory Solution, Unix Software Deliver Solution, Web Admin for SMS, Web Reports and other product names are trademarks of Altiris, Inc. in the United States and other countries.Microsoft, Windows, and the Windows logo are trademarks, or registered trademarks of Microsoft Corporation in the United States and/or other countries.HP is a registered trademark of the Hewlett-Packard Corporation.Compaq is a registered trademark of the Hewlett-Packard Corporation.Altiris Inventory Solution for Network Devices Product Guide3 NoticeMacintosh is a registered trademark of the Apple Computer Corporation.All other brand names are trademarks or registered trademarks of their respective companies. Altiris Inventory Solution for Network Devices Product Guide4ContentsNotice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Chapter 1: Introducing Inventory Solution for Network Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Chapter 2: Installing Inventory Solution for Network Devices on the Notification Server . . . . . . . . . 7Installing Inventory Solution for Network Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Installing the License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Chapter 3: Using Inventory Solution for Network Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Collecting Network Device Inventory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Working with MIB Mapping Table Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Making a New MIB Mapping Table Definition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Importing a MIB Mapping Table Definition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Exporting a MIB Mapping Table Definition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Deleting MIB Mapping Table Definition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Chapter 4: Configuring and Testing Inventory Solution for Network Devices . . . . . . . . . . . . . . . . . 12Modifying the Network Device Inventory Policy’s Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . 12Enabling the Network Device Inventory Policy to do Diagnostic Reporting . . . . . . . . . . . . . . . . . . . . . 12Running the Network Device Inventory Policy Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Viewing the SNMP MIB Manager Log File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Appendix A: Solution-Specific Context Sensitive Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Network Inventory Policy Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Import MIB File Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Import Table Mapping Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Remove Inventory Table Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Network Device MIB Entry Selection Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Inventory Data Mapping Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Test Table Mappings on Device Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17SNMP MIB Manager Log File Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Altiris Documentation Template User Guide5Chapter 1: Introducing Inventory Solution for Network DevicesAltiris® Inventory Solution for Network Devices™ is designed to meet the demands of today’s diverse network environments. It gathers inventories from SNMP enabled devices (such as computers, routers, switches, and printers) in a company’s network. A variety of data collection options ensure that Inventory Solution for Network Devices works in many environments. To help maximize your investment, Inventory Solution for Network Devices goes beyond simple data gathering. By providing a Web-based management console, policies to alert you of critical information, and professional quality Web Reports. Inventory Solution for Network Devices includes the tools you need to transform your network device inventory data into useful information. When the Network Device Inventory policy is run, Inventory Solution for Network Devices collects inventory data and generates easy-to-understand inventory reports. Inventory data can be collected from network devices on a repeating schedule by enabling the scheduler in a policy or can be collected as soon as possible for testing and troubleshooting by using the Discover Now button in the Network Device Discovery Settings page.The licensing model of Inventory Solution for Network Devices is one license per node. A node consists of a device on the network, such as a computer, printer, switch or router. Many switches and routers can be linked in parallel to appear as a single virtual device, Inventory Solution for Network Devices will detect and license the individual switches comprising the virtual switch accordingly. Note: If you think your license count is incorrect, check the “Chassis and Modules” report to see which switches may be contained within the device.Altiris Inventory Solution for Network Devices provides a default inventory policy that gathers inventory on all network devices at a scheduled time (in the evening hours). If you want to gather inventory from devices that which might not be present in the evening hours (such as notebook computers) or if you have devices in remote sites or in different time zones, you might want to break up the inventory gathering into multiple schedules and different collections of devices by making additional policies.Altiris Inventory Solution for Network Devices Product Guide6Chapter 2: Installing Inventory Solution for Network Devices on the Notification ServerInventory Solution for Network Devices must be installed and licensed on a computer running Notification Server. For more information on installing Notification Server, see the Altiris Notification Server Help.Installing Inventory Solution for Network Devices1From the Altiris Console, click the Configuration tab. 2Click on Upgrade/Install Additional Solutions.3Click the Available Solutions tab. 4Select Inventory Solution for Network Devices. 5Click Start. The installation process may take several minutes. Installing the LicenseAltiris solutions automatically install with a 7-day trial license. You must apply for a 30-day evaluation license or purchase a full license from the Altiris web site to continue using this product.To install a license1From the Altiris Console, click the Configuration tab view.2In the treeview pane, click Licensing. 3In the right pane, click Install License. Click on the link to the Altiris Web site location for registration. Follow the instructions on the Altiris Web site for registering your product. Your license key will then be sent to you.4After you receive your license key, open the Altiris Console, then click the Configuration tab view. 5Click the Install License tab view. 6To install from an e-mail message:aSelect Paste content of Licenses below.bCopy and paste the license from the e-mail message into the window.cClick Install License.The licenses will be installed. If there is an error, it will appear on the bottom of the page.7To install from one or more files:aPlace your file(s) into a folder containing only the license files you wish to install.Important: This folder should only contain license files.bSelect Path to license folder.Altiris Inventory Solution for Network Devices Product Guide7Chapter 2: Installing Inventory Solution for Network Devices on the Notification ServercEnter the path of the folder or click Browse and browse to the folder.dClick Install License.The licenses will be installed. If there is an error, it will appear on the bottom of the page.8Confirm the license(s) installed successfully. aClick on the Configuration tab view.bIn the treeview pane, click Licensing. cSelect the License Status tab view.For more information on product licenses and how to purchase other Altiris suites or solutions, see the Altiris web site at http://www.altiris.com Altiris Inventory Solution for Network Devices Product Guide8Chapter 3: Using Inventory Solution for Network DevicesThis section contains the following topics:• Prerequisites (page 9)• Collecting Network Device Inventory (page 9)• Working with MIB Mapping Table Definitions (page 10)PrerequisitesBefore you can collect network device inventory data, you must• Have installed an Altiris 6 Notification Server on your network. This product requires that the Notification Server must be on Windows 2000 or later.For detailed information on Notification Server, see the Altiris Notification Server Reference Guide and Altiris Notification Server Help.• Use Internet Explorer 6.0 or later for the browser. • Have the Network Discovery (included with Inventory Solution for Network Devices) installed on the Notification Server and have discovered the devices on the network. For information on network discovery, see the Altiris Network Discovery Product Guide. • Have Inventory Solution for Network Devices installed on the Notification Server.• Complete a network discovery. For information on network discovery, see the Altiris Network Discovery Product Guide.Collecting Network Device InventoryNetwork Discovery will populate the database with only a small amount of data—enough to identify the device. Inventory Solution for Network Devices goes beyond that initial data and gathers more information and in more detail based on the table mappings defined.Important: Before starting to work with Inventory Solution for Network Devices and mapping the MIBS and table definitions, do a “network discovery”. Information from the network discovery is required for Inventory Solution for Network Devices. For information about network discovery, see the Altiris Network Discovery Product Guide.Network devices can be inventoried automatically based on the schedule in the scan groups. To collect network device inventory data1In the Altiris Console, click the Tasks tab.2In the left pane, click Assets and Inventory > Network Devices > Inventory Collection Policy.3In the right pane update the schedule to perform the task at the wanted time.4Click the Apply button.The message “Changes saved.” will appear below the Apply and Cancel buttons.Altiris Inventory Solution for Network Devices Product Guide9Chapter 3: Using Inventory Solution for Network DevicesWorking with MIB Mapping Table DefinitionsTo help with testing and troubleshooting, network devices can also be inventoried manually. For more information see “Running the Network Device Inventory Policy Manually” on page 12. Working with MIB Mapping Table DefinitionsInventory is gathered from devices based on the MIB definitions that you have chosen to use. Individual object IDs are mapped into columns within the SQL tables that you define.This section contains the following topics:• Making a New MIB Mapping Table Definition (page 10)• Importing a MIB Mapping Table Definition (page 10)• Exporting a MIB Mapping Table Definition (page 11)• Deleting MIB Mapping Table Definition (page 11)Making a New MIB Mapping Table Definition1In the Altiris Console, click the Tasks tab.2In the left pane, click Assets and Inventory > Network Devices > Inventory Data Mapping.3Click the New button.4Type the new table definition name in the Table field.5Type the table class in the MIF Class field.6To add columns to the table:aClick the Add button beneath the Columns table.bType a name for the column. cChoose the data type and length.dSelect the Key field if this column should be unique.eIn the ObjectID column, click the “...” button and select the MID and OID to use in this column.7 Click the Apply button.Importing a MIB Mapping Table DefinitionIf you have previously exported a table mapping definition, you may import that file back into the system.1In the Altiris Console, click the Tasks tab.2In the left pane, click Assets and Inventory > Network Devices > Inventory Data Mapping.3Click the Import Table button.4When the Import Table Mapping page appears, enter the folder path and filename of the file you want to import.Tip: You can use the Browse button to enter the filename information. 5Click the Upload button.The imported table will appear when you add or edit the column object ID within the table definition.Altiris Inventory Solution for Network Devices Product Guide10Document Outline

• Altiris® Inventory Solution 6.0 for Network Devices Product Guide
  • Notice
  • Contents
  • Introducing Inventory Solution for Network Devices
  • Installing Inventory Solution for Network Devices on the Notification Server
  • Using Inventory Solution for Network Devices
    • Prerequisites
    • Collecting Network Device Inventory
    • Working with MIB Mapping Table Definitions
  • Configuring and Testing Inventory Solution for Network Devices
  • Solution-Specific Context Sensitive Help
    • Network Inventory Policy Configuration Page
    • Import MIB File Page
    • Import Table Mapping Page
    • Remove Inventory Table Page
    • Network Device MIB Entry Selection Page
    • Inventory Data Mapping Page
    • Test Table Mappings on Device Page
    • SNMP MIB Manager Log File Page
  • Index