Anthony Girit’s Resume 
Made: May 21, 2010 
 
 
 
 
…Continued…

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ANTHONY GIRIT
Page 2 of 4
Professional Experience Continued
ANTHONY GIRIT
11726 84th Ave N • Seminole, FL 33772 • president@girit.us • 813.527.8139
QUALIFICATIONS SUMMARY
Highly personable Customer Service Professional with over eight years of experience in account
management, claims and sales processing, and call-center operations within the travel, insurance,
and entertainment industries.

♦
Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to
increased repeat and referral business.
♦
Expertise in resolving escalated customer service issues.
♦
Secured numerous company achievement awards for delivery of exceptional customer
service. Ex: Highest rated support and sales for the month with Xe Technology in the
XeGaming Department.
♦
Proficient with Microsoft Office System (including Microsoft Word, Microsoft Excel,
Microsoft PowerPoint®, Microsoft Access, and Microsoft Outlook®).
♦
Knowledge with LiveZilla Support, mIRC, VoIP Support and Game Server Support.
♦
Have used windows 2003 and windows 2008 server editions.



PROFESSIONAL EXPERIENCE
HD Technology Group, LLC –
Vancouver,
Canada
May
2010
to
Present
Support Operator (May 2010 to Present)
Serve as Customer Operator for MaxFrag Networks which is a leading VoIP Service Provider.
Work widely with influencing the use of this host. As well, work closely with other departments to
promote sales contests, clarify information, and distribute reports.
• Contributed to increasing Miles membership by 10% by assisting in execution of aggressive
sales plans.
• Instrumental in improving customer-satisfaction ratings through suggestion, development, and
implementation of new reporting procedures.
• Increased employee knowledge by assisting with development and implementation of
product-awareness program.
• Enhanced employee performance and attendance through daily mentoring, one-on-one
discussions and motivational strategies.
• Received outstanding positive comments from team members on employee reviews, as well
as exceptional feedback from senior management.

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ANTHONY GIRIT
Page 3 of 4
Professional Experience Continued

• Owner
Girit Solutions
(Computer Networking industry)
June 2009 — Present
GiritServ prides itself on providing high performance game servers while maintaining affordable prices.
We believe everyone should have a faster rated server without being overcharged.
Our dedicated staff is also passionate about what they do, and always willing to go the extra step to
achieve customer satisfaction. Achieved many awards, by GSP Report, GSP Five, and was ranked #1
on GSPRating for six months in a row for customer service, quality and price.
• Vice President
BestOfTampa.net and MyBestOfUsa.com
(Advertising Industry)
January 2010 – Present

Professional advertising site, for businesses, clubs and everything around. Great support, fast and high
quality hits and page views per day. Great place to look for all advertising needs.

• Head Anti-Cheat & General Staff
SourceDraft
(Computer Games industry)
February 2008 — April 2009 (1 year 3 months)
My position was determining if players that participated in this draft were cheating or breaking one of
our rules by watching demo and looking through screenshots taken of their game. SourceDraftth is a
draft for gamers that play Counter-Strike: Source which is made and developed by Valve Software
and hosted on SteamPowered.com Gaming Platform.
• Sales Representative
GlobalFrag Servers
(Partnership; Computer Networking industry)
February 2008 — April 2009 (1 year 3 months)
I helped people with buying our services, as well found people to buy our services.
• Sales Representative
XE Technology Solutions
(Computer Networking industry)
March 2007 — April 2008 (1 year 2 months)
I worked in the Game Servers department and did live-support helping people buy and search around
our site to get exactly what they needed.


….continued….

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ANTHONY GIRIT
Page 4 of 4
Professional Experience Continued

• Founder / Chief Executive Officer
Generation-Network
(Computer Networking industry)
March 2001 — April 2004 (3 year 1 month)
I worked in the Game Servers department and did live-support helping people buy and search around
our site to get exactly what they needed.
• General Manager / Co-Founder
XRServers
(Computer Networking industry)
March 2000 — May 2004 (4 year 2 months)
I worked in the Game Servers department and did live-support helping people buy and search around
our site to get exactly what they needed.
• President / Chief Executive Officer
GameFreek
(Internet Service Provider)
March 1995 — May 1999 (4 years)
I worked in the Game Servers department and did live-support helping people buy and search around
our site to get exactly what they needed.

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