Bank Employees´ Perception About Implementation of E-Banking in Iran

Emergence of IS in banking industry is growing rapidly. In Iran as a developing country with high interest on developing use of IT on different businesses specially in banking industry, functional aspects of service quality in transmission process to e-banking seems to be neglected while technological aspects has been propagated rapidly. The study is trying to enlighten one of the workforce issues in banking industry of Iran with the hope that such an attempt provides ground for more attentions on functional aspects of service quality in e-banking approach by bank managements. Models used to study attitudes and perceptions in psycho -sociology domain has been implemented to study banks employees' perceptions about implementation of e-banking in Iranian banks. Belief constructs examined as predictor of behavioral intention and adoption of employees with e-banking services and channels.