Benchmark Six Sigma Black Belt Training Brochure

W H Y C H O O S E
Benchmark Six Sigma
B E N C H M A R K
S I X S I G M A ?
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Most experienced
Black Belt Certification
and respected train-
ers and consultants
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Program Objectives
Prerequisites
More than 5000
Belts trained
The Black Belt certification program provides an ad- The only required pre-requisite for Black Belt training is
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Highest recognition
vanced overview of the Six Sigma methodology. The completion of Green Belt training. It is recommended
and respect across
Black Belt training course provides not only the prac- that participants have at least three years of work ex-
sectors
tical knowledge but also hands-on experience applying perience and have completed a Bachelor’s degree prior
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Updated programs
these tools on real-world problems. By the end of the to undertaking the Black Belt training course.
with latest inputs
program, candidates would be ready to initiate and The Benchmark Six Sigma training format provides am-
solve complex business process improvement prob- ple practice during training with individual and group
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Training and facili-
lems using the Six Sigma methodology at their work exercises done with data provided to you. Laptops are a
tation methodology
places.
must for Black Belt training.
with Multi-sensory
impact
Training Methodology
Certification Requirements
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Complete Range of
programs up to
The program starts with a refresher on Green Belt
Master Black Belt
On the last day of the training, there is a 150 question
Training
tools and techniques. Training methodology includes multiple-choice exam that lasts 4 hours. The questions
Lectures, Q/A, Small Group Discussions, Review Ses- on the final exam includes material that is covered in all
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Regular programs
sions, Exercises, Tests, Hands-on practical problems, phases of the training. All participants who get an overall
in eight cities
Demonstration, Case Study, Live or Video Demon- score of greater than 70% will receive a certificate that
stration, Simulation, Role Playing, Teaching Others, indicates that they are certified based on examination.
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Programs since
Guided Practice with Feedback, Brainstorming, Prob-
2001 with the best
An additional Project Completion certificate can be
lem Solving and Article Discussions.
trainer retention
achieved by candidates who complete a valid Black Belt
During this program, each candidate works on data project and submit a project report within 3 years of
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Unique after train-
and exercises using
completing the program. This certificate will indicate
ing support through
Minitab. Data for
that the candidate is certified based on examination and
very active web
exercises and practice
based forum and
completion of one project.
group activities
project is provided to
All project certificates are valid for a period of three
all participants on the
years. Candidates will have to submit evidence of project
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Unique after train-
first day of the train-
completion or continuing education to get recertified
ing support through
ing. Everyone prac-
chat sessions with
every three years.
tices learning from
Master Black Belts
each phase with real
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Project completion
data in teams phase by phase. This unique methodol- Program Frequency & Location
support and certifi-
ogy imparts confidence and clarity on application.
cation at no addi-
Black Belt Programs are conducted at Delhi, Bangalore,
tional cost
Chennai, Mumbai, Kolkata, and Hyderabad. In any given
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Conducted only by
Course Duration
month, there is usually at least one Black Belt program
trainers with cross-
being conducted by Benchmark Six Sigma at one of the
industry implemen-
The course duration of the Black Belt program is six cities across India.
tation and leader-
days. The first phase of the training over three days
ship experience.
covers concepts in Define, Measure, and Analyze
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Six Sigma and Lean
phases. There is a roughly two week gap before the
Implementation
start of the second phase. The second phase training
(optional) follow-up
also lasts for three days where the Improve and Con-
with powerful Top/
trol phases are covered. On the last day, there is a
Senior Manage-
final exam which covers all phases. Practical case study
ment Workshops
exercises are completed at the end of each day which
within organiza-
reinforces the concepts covered during the day. Both
tions.
the phases of training are held on Friday-Saturday-
Sunday to minimize disruption to work schedules. The
gap between the two phases provides candidates an
opportunity to practice concepts learned thus rein- Latest schedule at www.benchmarksixsigma.com/cal.html
forcing the material.

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The Benchmark Six Sigma Advantage
Sample Participant Feedback
Excellent, fast paced program for professionals at
Benchmark Six Sigma could put you in a position
The best course to achieve customer satis-
all levels.
wherein your competitors may look to you for Best
faction and achieve breakthrough perform-
Practices.
ance improvement.
-D.Rajiv Krishnan, CEO, Ma Foi Consultancy Solu-
- Madhavan Unni Rajesh, MD, Cosmic Ship Manage-
- Y. Subrahmanyam, GM Apollo Hospitals
tions Ltd
ment Pvt. Ltd.




Highly Recommended.
Well designed course material. On comple-
A wonderful program neatly packaged and delivered.
- Lakshmi Anand, Director, Sales Hyatt Regency
tion of the course it gives good confidence

A must for all levels of managers who are interested
to implement and practice six sigma in our
In depth knowledge of the Instructor and his
in bringing about a structured thinking and approach
company.
communication ability.
to improve his/her process.
- Kirupa Mohandoss, GM Operations, Core
- Rajeev Dua, Director, Sun Microsystems
- Vijay Sai B. S., Director, Callready Training & Develop-
Design and Product Development

ment

It is recommended for companies wanting to go

The way Six Sigma is being taught will lead to
for process improvement since it gives you the
I came into this course looking at it as a typical train-
new generation of thinkers and managers.
right receipe for successful implementation.
ing program but was pleasantly surprised by the
- Rohit Gupta, GM, Robinsons Air Services
- Priti Ray, Principal Consultant, PWC
quality, relevance and depth of the program.


- Anand Kumar, IT Head-South Asia, Mousanto Com-

Great for business process re-engineering
pany

- Dr V. Prem Kishore, Head Apollo DRDO Hospital

Log on www.benchmarksixsigma.com
for more
Unique after-training support
When you undergo training from Benchmark Six Sigma, you become a
member of a highly active web based group. This helps you in many
ways.
1. You can view job postings and career discussions.
2. Your queries are responded by people from industry of your
interest.
3. The responses are approved/ moderated by our Master Black
Belts.
4. You get to know latest happenings in the Six Sigma community.
You get to see challenges faced by people in various sectors
5. You get to view and download material uploaded by other
participants.
Highest Global Recognition
Benchmark Six Sigma offers an unparalleled internationally recognized programs. Documentation for Benchmark Six Sigma as a Train-
ing Provider is submitted to RABQSA for evaluation. RABQSA’s principal offices are located in Sydney, Australia, Milwaukee, USA and
Seoul, Korea with international offices located in Brazil, Cyprus, Japan, Malaysia, New Zealand, Taiwan, Thailand and Turkey, and
Seoul Branch offices located in China and Vietnam.

Participants from US, Europe, Middle East, Japan, and other parts of Asia attend our programs indicating a world-wide acceptance of
Benchmark Six Sigma programs.

Benchmark Six Sigma training facilitators include practitioners who have experience training and leading Six Sigma programs at leading
international companies.

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Benchmark Six Sigma Black Belt Body of Knowledge

Project Leadership
Leadership roles & responsibilities
Organizational roadblocks & how to address them
Deploying Six Sigma in an organization
Manage Projects
Benchmarking and replication
Planning tools & time management
Financial measures (NPV, IRR, Benefits)
Coaching Projects
Team facilitation (Team Stages)
Team performance evaluation and reward
Project tracking
“If you compare Benchmark Six Sigma Black Belt
Change Management
program course contents with those offered by
other leading providers—you will find that Bench-
Identify resistance to change
mark coverage is same or better. The advantage is
Implement a plan to counter resistance
how the material is covered by focusing on the
Stakeholder management
practical knowledge that is directly applicable to
Define Phase
real-world situations.”
Voice of the customer (Survey Methods, Analysis of Survey Results)
Project charter
Identify owners and stakeholders
Project risk analysis
Measure Phase
Process mapping & analysis (SIPOC, Functional Deployment Maps, VA/NVA Analysis)
Data types & collection plan (Continuous & Discrete, Sampling)
Measurement systems analysis (Continuous & Attribute)
Basic statistics & process capability analysis (DPU, DPMO, Sigma Level, CP/CPK, PP/PPK)
Analyze Phase
Hypothesis testing (Null & Alternate, Types of Errors, P values, Sample Sizes)
Relationship between variables (Regression, Logistic Regression)
Tests of means, variances, and proportions (t-Tests, ANOVA, Chi-Square etc)
Identify and handle non-normal data (Non-Parametric Tests)
Lean tools and techniques to analyze data (5 Why’s)
Improve Phase
Idea generation (Brainstorming, Creative Thinking)
Design of experiments and analysis (Full & Fractional Factorial Designs)
Failure modes and effects analysis
Implementation of improved process
Lean tools to improve (Kaizen, Waste Elimination, Kaizen)
Control Phase
Statistical process control (IMR, Xbar-R, C, U, P, NP Charts)
Lean tools for control (TPM, Visual Factory)
Sustain improvements (Control Plan, Lessons Learned, Documentation)
Financial reviews & validation (Hard and Soft Benefits)
Enterprise View
Integration of Lean and Six Sigma
Six Sigma and Project Management
Differences between DMAIC & DFSS

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Regional Office - Bangalore
Regional Office - Mumbai
Level 14 & 15, Concorde Towers,
Level 2, Raheja Centre Point,
UB City 1, Vittal Mallya Road,
294 CST Road, Near Mumbai University,
Bangalore 560001
Off Bandra–Kurla Complex,
Tel : +91-93432 17449
Santacruz (E), Mumbai 400 098
bangalore@benchmarksixsigma.com
Tel : +91-93234 32233
mumbai@benchmarksixsigma.com
Regional Office - Chennai
Regional Office - Hyderabad
Chennai Citi Centre,
Hyderabad Mid-Town, 1st Floor,
Level 6, 10/11, Dr.Radhakrishna Salai,
Mid Town Plaza, Road No. 1, Banjara
Head Office
Chennai - 600 004
Hills, Hyderabad – 500034
Tel : 93806 15163
Tel: 93913 30353
chennai@benchmarksixsigma.com
hyderabad@benchmarksixsigma.com
The Corenthum
CS-14, Lobe 2, 7th Floor, A-41,
Sector- 62, Noida-201301
Regional Office - Kolkata
Marketing Office for Delhi
Phone: 0120-4354444
BF -144, Salt Lake City,
SF 34, Ansal Fortune Arcade,
Fax: 0120-4268000
Sector -1,
Block K, Sector 18, Noida - 201301
email - info@benchmarksixsigma.com
Kolkata- 700064
Tel : 9810919501
Website: www.benchmarksixsigma.com
Phone: 93310 04509
delhi@benchmarksixsigma.com
kolkata@benchmarksixsigma.com
Partial List of Benchmark Six Sigma Participants’ Companies

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