Benchmark Six Sigma
Green Belt Certification
The pursuit for excellence is incomplete
if this piece is missing!
Benchmark Six Sigma
Green Belt Certification
.
objectives of businesses, critical requirements of day-
W H A T I S S I X S I G M A ?
to-day business and operational goals.
W H Y C H O O S E
Six Sigma at many organizations simply means a
Six Sigma is a management methodology that uses a
measure of quality that strives for near perfection.
structured approach which has helped organizations
B E N C H M A R K
world over to reduce cycle times, increase productiv-
S I X S I G M A ?
Six Sigma is a set of practices to systematically
ity and improve quality and delivery of processes.
improve processes by eliminating defects. A defect
is defined as failure of a product, process or ser-
Six Sigma helps a professional approach a problem (or
Most experienced and
vice in meeting requirements of internal or exter-
“defect”) in a data driven, structured & systematic
respected trainers and
nal customers.
manner that ensures success .
consultants
Six Sigma asserts the following:
H O W I S S I X S I G M A D I F F E R E N T ?
More than 6500 Belts
Continuous efforts to reduce variation in proc-
Six Sigma differs from traditional performance im-
trained
ess outputs
provement programs in its focus on input variables.
is key to
While traditional methods depend on meas-
Highest recognition and
business
uring outputs and establishing control plans
respect across sectors
success
to shield customers from organizational
defects, a Six Sigma program demands that
Operations
problems be addressed at the root level,
Updated programs with
and busi-
eliminating the need for unnecessary inspec-
latest inputs
ness proc-
tion and rework processes.
esses can
be meas-
Training and facilitation
Also, while other programs mention phi-
ured, ana-
losophies, ideas, and requirements (e.g. ISO
methodology with Multi-
lyzed, im-
9001 specifies requirements) Six Sigma pro-
sensory impact
proved and
vides a structured roadmap on how to bring
controlled
benefits.
Complete Range of
This is accom-
programs up to Master
Green Belt is the beginning of an
Six Sigma as a strategic tool is customer
plished through exciting journey. You have the option focused and is ultimately designed to in-
Black Belt Training
the use of two
to follow it up with Black Belt and
crease profits through enhanced customer
Six Sigma sub-
Master Black Belt
satisfaction.
Regular programs in
methodologies:
DMAIC and
eight cities
DMADV.
W H O C A N B E N E F I T F R O M S I X
S I G M A ?
Programs since 2001.
The Six Sigma DMAIC process (define, measure,
analyze, improve, control) is an improvement sys-
Professionals from various streams (like HR, market-
Unique after training
tem for existing processes falling below specifica-
support through very
tion and looking for incremental improvement.
ing, production/ operations, research, supply chain,
retail, quality, development, general management,
active web based forum
The Six Sigma DMADV process (define, measure,
strategic management, finance/accounts, administra-
and group activities
analyze, design, verify) is an improvement system
tion, customer care/ helpdesk, maintenance have
used to develop new processes or products at Six
been benefiting from Benchmark Six Sigma programs.
Project completion
Sigma quality levels. It can also be employed if a
current process requires more than just incre-
Manufacturing companies of various kinds - machin-
support and certification
mental improvement.
ery/ equipment, pharmaceutical/ chemicals, FMCG/
at no additional cost
W H Y S I X S I G M A ?
food items, plastics/ rubber, electronic/ white goods,
automotive/ component, agricultural - processing,
Trainers have cross-
Six Sigma is nothing but a compilation of
have realized benefits worth billions of dollars.
industry implementation
world-best tried and tested management
Similarly service sector companies into banking, finan-
and leadership experi-
techniques used for bringing business /
cial services, BPO’s, Information technology, con-
ence.
struction, logistics, transport services, health services,
process improvements
Follow-up programs
For a detailed discussion on usefulness of Six
available for initiating
With changing dynamics and growing demand to
Sigma, you may post queries and view discus-
drive within organiza-
achieve excellence, reduce waste, decrease defects
sions at our open forum (with 3000 members)
tions.
and enhance productivity, organizations worldwide
seek professionals who understand the strategic
at www.benchmarksixsigmaforum.com
Your journey with Benchmark Six Sigma
1 . C H O O S E A F O R M A T
All Benchmark Six Sigma programs are offered in two formats.
Public training and In-company training. Public training is cost effec-
tive for self sponsored and company sponsored participants. In-
company training can be customized as per the needs.
7 . G E T C E R T I F I C A T I O N
2 . C O M P L E T E T H E F O U N D A T I O N C O U R S E
Global recognition of the program ensures
that certification that you receive is ac-
As the body of knowledge is vast, some theoretical elements are
cepted internationally.
covered through pre-course material which is provided to partici-
pants on registration. This ensures that you have the right basic
knowledge to have an effective start with Green Belt training.
8 . N E T W O R K A N D C O N T I N U E L E A R N I N G
Free membership allows you to network with thousands of Six
3 . L E A R N I N T E A M S D U R I N G G R E E N B E L T
Sigma trained professionals through our unmatched online alumni
You will be assigned to a suitable group for team exercises and
network available at a PRIVATE FORUM (log in provided only on
discussions to help you learn. Teams are selected carefully so that
enrolment in a Benchmark Six Sigma program.
members have similar focus area.
9 . G E T F R E E S U P P O R T F O R P R O J E C T
Online support from Master Black Belts is provided for the first
real project that you carry out at your workplace. Collaborative
online forum helps in exploring multiple view points. Example pro-
jects on the forum provide guidelines. Online discussion provides
useful clues and direction.
This photograph shows groups with common interest (similar industries/
functional areas) carrying out team exercises in a Green Belt program
4 . C A R R Y O U T A P R A C T I C E P R O J E C T
During the Green Belt training, topic specific case studies are used
to help participants in understanding. You shall get complete data
to work on a real project to practice your learning and compare
your results with the Master Black Belt trainer.
Case studies and analysis outputs serve as useful reference for ap-
plication at the work place.
5 . H A V E F U N W H I L E L E A R N I N G
1 0 . P R O J E C T C O M P L E T I O N C E R T I F I C A T E
We believe that learning should never be stressful or boring.
If you complete a real project within three years of training, you get
Stories, anecdotes and relevant jokes keep the class alive and pro-
a project completion certificate (optional) at no extra cost
vide easy methods to retain learning. Interactive quiz, role plays,
group exercises keep your brain cells working.
1 1 . M O V E T O N E X T L E V E L W H E N R E A D Y
6 . L E A R N W I T H M I N I T A B S O F T W A R E
Explore Black Belt, Master Black Belt certification at the right time.
You learn to carry out analysis with the help of globally used Mini-
1 2 . M A K E S I X S I G M A A W A Y O F L I F E
tab software. The result oriented application of software is ex-
plained during the entire program.
Six Sigma is a relentless journey towards fewer defects, higher effi-
ciency and higher benefits for individuals, organizations and society
at large. This program is a stepping stone to a new way of life.
Benchmark Six Sigma Green Belt Course Outline
I M P O R T A N C E O F S I X S I G M A
Process mapping (with VA/NVA Some Feedbacks from
History of Six Sigma
Analysis)
past participants
Philosophy of Six Sigma
Sampling
Key Business Drivers
Data types & collection plan
Excellent, fast paced program
Statistical concept behind Six Sigma
(Continuous & Discrete, Sampling) for professionals at all levels.
Overview of DMAIC, DMADV
Basic statistics (mean, median, stan- -D.Rajiv Krishnan, CEO, Ma Foi
dard deviation, quartiles)
Consultancy Solutions Ltd
Process capability analysis (DPU,
DPMO, Sigma Level, C
It is carried out in a highly
P/CPK)
professional way. It enhances
The Six Sigma DMAIC Roadmap
and elevate your views, which
A N A L Y Z E P H A S E
add a great value to your
professional career.
Step 1 : Generate Project Ideas
Identifying X’s using Cause & Ef-
- Rajesh Kumar, TVS Motor Co.
Step 2 : Select Project
fect analysis (Ishikawa diagram)
Ltd
D
Identifying critical X’s using cause
Step 3 : Finalize Project Charter, High Level Map
In depth knowledge of the
and effect matrix
Instructor and his communi-
Step 4: Finalize Project Y, Performance Standards for Y
Hypothesis testing (Null & Alter-
cation ability.
Step 5: Validate Measurement System for Y
nate, Types of Errors, P values)
- Rajeev Dua, Director, Sun
M Step 6: Measure Current Performance and Gap
Relationship between variables Microsystems
Step 7: List All Potential X’s
(Correlation, Scatter diagram)
It is recommended for com-
Tests of means, variances, and
Step 8: Identify Critical X’s
panies wanting to go for proc-
A
proportions (t-Tests, ANOVA, ess improvement since it gives
Step 9: Verify sufficiency of Critical X’s for the project
Chi-Square)
you the right recipe for suc-
Step 10: Generate and Evaluate Alternative Solutions
Finding critical X’s using graphical cessful implementation.
Step 11: Select and Optimize best solution.
techniques like Pareto’s analysis, - Priti Ray, Principal Consultant,
PWC
I Step 12: Pilot, Implement and Validate the solution
Box plots
Failure modes and effects analysis
Outstanding methodology of
Step 13: Implement Control System for Critical X’s
teaching. The sessions are
Step 14: Document Solution and Benefits
I M P R O V E P H A S E
very exciting. Great value
C Step 15: Transfer to Process Owner, Project Closure
addition.
Idea generation (brainstorming, - Ullas Vijay, Student , Symbio-
sis Institute of International
L E A N P R I N C I P L E S
creative Thinking, benchmarking)
Business
Comparing alternative solutions
Kaizen, Poka Yoke, 5S, Seven Solution selection tools like Pugh Great for business process re-
Wastes
matrix
engineering
Introduction to Design of Experi-
- Dr V. Prem Kishore, Head
C H A N G E M A N A G E M E N T
Apollo DRDO Hospital
ments
Identify resistance to change
Validation and Implementation of A wonderful program neatly
packaged and delivered. A
Implement a plan to counter resis-
improved process
must for all levels of managers
tance
who are interested in bringing
Team formation (Team Stages)
C O N T R O L P H A S E
about a structured thinking
Team tools
Elements in a Process Control and approach to improve his/
Stakeholder management
Plan
her process.
- Vijay Sai B. S., Director, Call-
RACI matrix
ready Training & Development
D E F I N E P H A S E
Statistical process control (IMR,
Sources of project ideas.
Xbar-R, C, U, P, NP Charts)
I came into this course look-
Project selection
Mistake Proofing
ing at it as a typical training
Finalizing the CTQ
Sustaining improvements (Creating program but was pleasantly
Project Charter
Control Plan, Documentation)
surprised by the quality, rele-
Team Roles and Responsibilities
Project closure
vance and depth of the pro-
Project scoping with SIPOC
gram.
- Anand Kumar, IT Head-South
The course content meets international
criteria.
Asia, Mousanto Company
M E A S U R E P H A S E
CTQ performance characteristics
Contact vk@benchmarksixsigma.com for
Measurement systems analysis
any queries about course content
Regional Office - Mumbai
Level 2, Raheja Centre Point,
Regional Office - Kolkata
294 CST Road, Near Mumbai University,
Off Bandra–Kurla Complex,
BF -144, Salt Lake City, Sector -1,
Santacruz (E), Mumbai 400 098
Kolkata- 700064
Tel : +9193234 32233
Phone: +9193310 04509
kolkata@benchmarksixsigma.com
Benchmark Six Sigma,
mumbai@benchmarksixsigma.com
The Corenthum
2714, Tower A, 7th Floor,
Marketing Office for Delhi
A-41, Sector- 62, Noida-201301
SF 34, Ansal Fortune Arcade,
Block K, Sector 18, Noida - 201301
Regional Office - Bangalore
Tel : +919810919501
delhi@benchmarksixsigma.com
Level 14 & 15, Concorde Towers,
UB City 1, Vittal Mallya Road,
Ahmedabad Contact Details
Bangalore 560001
Tel : +919343217449
ahmedabad@benchmarksixsigma.com
bangalore@benchmarksixsigma.com
Tel: +9193806 15163
Pune Contact Details
Regional Office - Chennai
Regional Office - Hyderabad
pune@benchmarksixsigma.com
Chennai Citi Centre, Level 6, 10/11,
Hyderabad Mid-Town
Tel : +9193234 32233
Dr.Radhakrishna Salai, Chennai - 600 004
1st Floor, Mid Town Plaza
Tel : +919380615163
Road No. 1, Banjara Hills,
chennai@benchmarksixsigma.com
Hyderabad – 500034
Tel: +919391330353
hyderabad@benchmarksixsigma.com
Partial List of Benchmark Six Sigma Clients
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