Charlie Talk - Measuring Jira & Confluence Usage

Measuring JIRA & Confluence UsageJason Gumpert of PTCJira & Confluence AdoptionPlanning rollout; Measuring progress Jason Gumpert, PTC Global ServicesOur EnvironmentHundreds of consulting projects around the worldGreat expertise but highly distributedConsultants working in many languagesConfluence is already a standard tool for structured knowledge managementJira is deployed on dozens of projects but has not yet been standardized.Our ChallengeEnforce issue tracking best practicesEncourage knowledge sharingMeasure adoption & usageDeploy new features and methods effectivelyExpand standard project usage profileInvestigationMeasure user contributions to the wikiMeasure Jira project activityDevelop effective training materialsDevelop effective rollout proceduresQuestionsWhat do you measure in Confluence and Jira, and how to do you measure it? Recommended plugins, tools?What should you avoid measuring?What do you wish you could measure but don’t know how?More questionsWhat Jira rollout tactics work (or don’t) for you?One project at a timeBig bang migrationAdvantages/disadvantages to multi-language knowledge managementPluginsConfluenceArchiving Plugin (https://plugins.atlassian.com/plugin/details/123)Reporting Plugin Confluence Contributors PluginOther ideasGoogle AnalyticsApache/Tomcat reporting directly to avoid server load for reportsPluginsConfluenceFxCommunity EquityConfluence Security Schema metricsDocument Outline

• Measureing JIRA confluence usage
• Jira Confluence Adoption