Defining and Delivering HR Value

Defining and Delivering HR
Value
PMAP Luzon Summit 2010
John Philip S. Orbeta
Managing Director | Group Head, Corporate Resources
President | HRMall, Inc.
Pioneering the Future

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Agenda
• Overview of the Ayala Group
• HR Transformation Agenda
– Transforming HR through The Ayala Group HR
Council
– Changing How HR Services are Delivered
– Ayala Group Talent Engine
• Implications and Opportunities for HR

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Ayala Group Overview
Pioneering the Future
Founded in 1834; is one of the oldest and
Core Values
most respected business groups in the
Philippines
•Integrity
Has a diversified portfolio of businesses
•Long-term vision
that are leading players in their
respective industries
•Empowering leadership
•Commitment to national
Built a solid track record of profitability
development
and value creation; achieved position of
leadership by being values-driven, goals-
oriented, and stakeholder focused
pioneering the 3future
3

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Ayala’s Evolution: 1834-1970
Pioneering the Future
4

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Ayala’s Evolution: 1970-present
Pioneering the Future
Mall
5

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Business Highlights
Pioneering the Future
Ayala Group
Ayala Corporation
Net Income (in Php M)
Group-wide revenue of over P200bn
in 2009, equivalent to ~3% of Philippine
GDP
Total group net income of over P25bn
in 2009
Listed Ayala entities combined market
capitalization of US$13B; accounting for
~25% of Philippine Stock Exchange
Index
Core businesses are leaders (top 1 or
2) in their respective fields
Over 50,000 employees worldwide
6

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Ayala Group Structure
Manila Water
Ayala Auto
43.3%
100.0%
53.6%
33.6%
30.5%
Pioneer in water
50% of Honda
Largest and only full line
Most profitable bank among Accounts for 36% of
property developer in
peers; leader in remittances,
telco industry
infrastructure
nationwide sales and
the country
trust & asset management
revenues
development
30% of Isuzu sales
AG Holdings
67.9%
100.0%
100.0%
24th of the top 50 EMS
- Top 5 in CRM
International Real
companies in the world
- Top 3 in KPO
Estate Business with
(Manufacturing Market
- Top 3 in Graphics
flagship US$330M
Insider)
Design Outsourcing
Private Equity Fund
AC Capital
(Internal Division)
Asset Management and
Business Development

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Agenda
• Overview of the Ayala Group
• HR Transformation Agenda
– Transforming HR through The Ayala Group HR
Council
– Changing How HR Services are Delivered
– Ayala Group Talent Engine
• Implications and Opportunities for HR

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HR Roles and Value Drivers
(Courtesy of Dave Ulrich)
STRATEGY
Business Partner
Change Agent


Aligning people
Building the
strategies with
organization’s
business strategies
capacity for change


PROCESS
PEOPLE


Administrative
Employee
Expert
Advocate


Delivering high-quality,
Providing the tools and
cost-effective HR
resources required for
services
employees to get the
job done

ADMINISTRATION

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Ayala Group HR Council
Consensus-building
Composition of the Ayala Group HR Council:
Sharing of best
practices
- Company HR Heads
Networking &
Ayala Group
Mobilization
- Functional Network Chairs
Resource leveraging
HR Council
Projects of common
interest
Set strategic agenda/
direction to become
more responsive to
Group needs
Labor/EE
Talent
Comp & Ben
Learning
Technology
Relations
Management
Net
Net
Net
Net
Net
Sharing of best practices
Composition of the functional networks:
Learning & Networking
- Company HR functional heads
Identify potential projects
- HR Head as Champion
with Group impact
Leverage relationships &
resources

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