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EXAM CAT-180
CA Service Desk Manager r12 Professional Exam




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Question: 1

Which code calls a web form?

A. Resource ID
B. Resource name
C. Resource pointer
D. Resource reference

Answer: B

Question: 2

When you create configuration items (CIs) for notifications, you distinguish special object
contacts from normal ones by using the:

A. number (#) character
B. percent (%) character
C. ampersand (&) character
D. commercial AT (@) character

Answer: D

Question: 3

When implementing an architecture that includes CA Service Desk rl2 with CA Workflow,
which default port assignments apply? (Choose two)

A. CA Workflow Tomcat Startup: 8090
B. CA Workflow Tomcat Shutdown: 8095
C. CA Service Desk Tomcat Startup: 5250
D. CA Service Desk Tomcat Shutdown: 9085

Answer: A, B




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Question: 4

You need to import string fields, such as organization names, into the CA Service Desk
database. To do this, you will need to convert them to their internal database values. Which
utility enables you to perform this task?

A. pdm_deref
B. pdm_extract
C. pdm_discimp
D. pdm_userload

Answer: A




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CA Technologies
EXAM CAT-180
CA Service Desk Manager r12 Professional Exam




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Demo
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