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HDClone 4 Manual

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HDClone 4 manual for cloning harddisks.
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Content Preview
Miray Software AG

HDClone 4
User's Manual
Copyright (c) 2002-2010 by Miray Software

Table of Contents
1 Introduction............................................................................................................................................ . . . . . . 7
1.1 Chapter overview
7
1.2 Character conventions
7
1.3 Features
8
1.4 Edition overview
8
2 Fields of application..................................................................................................................... . . . . . . . . .10
2.1 Upgrading hard disks & migrating an OS
10
2.1.1 Unused disk space
10
2.1.2 Smal er target medium
10
2.2 Data rescue
11
2.3 Instal ation backup
11
2.4 Mass copying
12
2.5 Master instal ations
12
2.5.1 Duplicating system instal ations
12
2.5.2 Handling several master instal ations
12
2.6 Proprietary hard disk formats
12
2.7 Forensic data securing
13
2.8 Image files
13
2.9 HotCopy & LiveImage
13
3 Supported hardware........................................................................................................................ . . . . . . .14
3.1 Overview
14
3.1.1 Hardware requirements
14
3.1.2 Supported media
14
3.1.3 Supported control ers
14
3.2 Compatibility
15
3.2.1 Compatibility test
15
3.2.2 Standards
15
3.3 IDE/ATA/SATA
15
3.3.1 IDE/ATA control ers
16
3.3.2 SATA/SATA-II control ers
16
3.3.3 Multiword DMA and Ultra-DMA
16
3.3.4 Bus master IDE control ers
17
3.3.5 Speed
17
3.4 SCSI
17
3.4.1 Utilization
17
3.4.2 Compatibility
18
3.4.3 Manufacturer information
18
3.4.4 Driver information
18
3.5 USB
19
3.5.1 Mass-Storage-Class
19
3.5.2 UHCI, OHCI und EHCI
19
3.5.3 XHCI
19
3.5.4 Hubs
19
i

Inhaltsverzeichnis
3.6 Firewire (IEEE1394)
20
4 Installation................................................................................................................................... . . . . . . . . . . .21
4.1 Introduction
21
4.1.1 Bootable medium
21
4.1.2 Software package
21
4.1.3 Miray Virtual Disk
21
4.2 Instal ation in Windows
21
4.2.1 HDClone Setup
22
4.2.2 Boot-Setup
23
4.2.3 CD/DVD writer not selectable
23
4.2.4 Bootable Windows XP CD
23
4.3 Instal ation with other operating systems
24
4.3.1 Creating a bootable floppy disk
24
4.3.2 Creating a bootable CD/DVD
25
4.4 Booting from USB key
25
5 Program instructions................................................................................................................... . . . . . . . . . 26
5.1 Preliminary steps
26
5.2 Starting the program
26
5.2.1 Self-booting program
26
5.2.2 Windows program
26
5.2.3 Command line program
26
5.3 Program screen
27
5.3.1 Status field
27
5.3.2 Operating field
27
5.4 Operation
28
5.4.1 Graphical control elements
28
5.4.2 Operation with keyboard and mouse
28
5.4.2.1 Keyboard operation
29
5.4.2.2 Mouse operation
29
5.5 Help
29
5.6 Selecting the copying mode
29
5.6.1 Category view
30
5.6.2 Classic view
30
5.7 Selecting data source and target
31
5.7.1 Selecting a drive
32
5.7.2 Selecting a partition
32
5.7.3 Deactivated list entries
32
5.7.4 Information on the drive
33
5.7.5 Selecting a file image
33
5.7.5.1 File image as a target
34
File images as a source
34
5.7.6 SpeedTest
34
5.7.7 MultiCopy mode
35
5.8 Selecting the options
35
i i

Inhaltsverzeichnis
5.8.1 Verifying
36
5.8.2 Locked options
36
5.8.3 General options
36
5.8.4 Options for source and target
37
5.8.5 Advanced options
37
5.8.5.1 General
38
5.8.5.2 Source and target
38
5.9 Copying data
39
5.9.1 Adjusting partitions
39
5.9.1.1 Keep original sizes
40
5.9.1.2 Automatic adjustment
40
5.9.1.3 Free adjustment
40
5.9.2 Security query
41
5.9.3 Copy animation
41
5.9.4 Status indication
41
5.9.5 Percentage indication
42
5.9.6 Progress bar
42
5.9.7 Course of the process
42
5.9.8 Interrupting the running process
42
5.10 Termination of the copying process
42
5.10.1 User abort
42
5.10.2 Regular termination
43
5.10.3 Adjust media parameters
43
5.10.4 Final report
44
5.11 Ending the program
45
5.11.1 End dialog
45
5.11.2 Good-bye screen
45
6 Operating principles.............................................................................................................................. . . . . 46
6.1 Copying modes
46
6.1.1 Preliminary remark
46
6.1.2 Physical copy
46
6.1.3 Logical Copy
46
6.1.4 Drive-to-drive
47
6.1.5 Partition-to-partition
47
6.1.6 Drive-to-partition
48
6.1.7 Partition-to-drive
48
6.1.8 Create drive image
49
6.1.9 Create partition image
49
6.1.10 Restore drive image
50
6.1.11 Restore partition image
50
6.2 Size differences
51
6.2.1 Equal size
51
6.2.2 Smal to large
51
6.2.3 Large to smal
51
iv

Inhaltsverzeichnis
6.3 Automatic troubleshooting
51
6.3.1 Intensive reading/writing
51
6.3.2 Read errors
52
6.3.3 Write errors
52
6.3.4 Verification errors
52
6.4 Area copy
52
6.4.1 Usage
53
6.4.2 Functioning
53
6.5 Mass copy (MultiCopy mode)
53
6.5.1 Mode of operation
53
6.5.2 Speed
54
6.5.3 Different media
54
6.6 SmartCopy
54
6.6.1 Mode of operation
54
6.6.2 Usage
54
6.7 Imaging
55
6.7.1 Logical images
55
6.7.2 Physical images
55
6.7.3 RAW images
55
6.7.4 VMDK images
55
6.7.5 Mode of operation
56
6.7.6 Compressed Images
56
6.8 Defragmentation
56
6.9 Command line interface
57
6.9.1 Program cal
57
6.9.2 Optional parameters
58
6.9.3 Examples of use
59
7 Troubleshooting.......................................................................................................................................... . . 60
7.1 Load errors
60
7.1.1 Error #5002 and `Disk error'
60
7.1.2 Other errors
60
7.2 Keyboard and mouse
60
7.3 General problems
61
7.3.1 Slowed down system
61
7.3.2 Read, write and verification errors
61
7.4 IDE/ATA/SATA
61
7.4.1 Hard disk not recognized
61
7.4.2 IDE control er not found
62
7.4.3 Problems with DMA
62
7.4.4 BIOS settings
63
7.4.4.1 Switch to a lower/higher UltraDMA mode
63
7.4.4.2 Activate/deactivate UltraDMA
63
7.4.4.3 Deactivate IO caching
63
7.4.4.4 Set BIOS defaults
64
v

Inhaltsverzeichnis
7.5 SCSI
64
7.5.1 Restart
64
7.5.2 Deactivate unused control ers
64
7.5.3 Deactivate unused drives
64
7.5.4 Minimum configuration of the control er
65
7.5.5 Minimum configuration of the systems
65
7.6 USB
65
7.6.1 Storage device not recognized
65
7.6.2 Other device problems
65
7.6.3 Control er not found
66
7.6.4 Speed loss
66
7.6.5 Other control er problems
66
7.7 Mapped network drives
67
8 Miray Virtual Disk....................................................................................................................................... . . 68
8.1 Instal ation
68
8.2 Program startup
68
8.2.1 Program window
68
8.2.2 Image list
69
8.2.3 Tray icon
69
8.3 Operation
70
8.3.1 Adding an image
70
8.3.2 Removing an image
70
8.3.3 Empty image list
70
8.3.4 Mounting an image
71
8.3.5 Persistent mounting
71
8.3.6 Drive unmounting
72
8.3.7 Autostart
72
8.3.8 Close program window
72
8.3.9 Quit program
73
8.4 Drive not visible
73
9 Miscellaneous..................................................................................................................................... . . . . . . .74
9.1 Terms of license
74
9.1.1 License model
74
9.1.2 Examples
75
9.1.3 Scope
75
9.1.4 Consultancy
75
9.2 Certificate of authenticity
75
9.2.1 Security hologram
75
9.2.2 Valid product license
75
9.3 Disclaimer
76
9.4 Feedback
76
9.5 Support
76
vi

1 Introduction
Thank you very much for choosing HDClone. We are always striving for offering you a soft-
ware product, which meets your requirements as wel as our own high ambitions. In case of
having suggestions for improvement or not being satisfied with the software in certain aspects,
we therefore kindly ask you to communicate the regarding criticism and suggestions to us at
feedback@miray.de.
1.1 Chapter overview
1 Introduction: In this chapter, you find general information regarding this manual and the pro-
gram. Particularly, it contains an overview of the available editions and their abilities.
2 Fields of application: By supporting physical copies, HDClone is suitable for many different
areas of application. Here you find descriptions and hints for the most common areas of applic-
ation of the program.
3 Supported hardware: In this chapter, you find a list of supported control ers and media as
wel as information about which aspects to consider when using certain types of control ers or
media.
4 Installation: For starting HDClone you need a bootable HDClone CD or floppy disk at first.
This chapter describes how you create a bootable HDClone medium within few minutes by
means of the instal ation package in case you have not already received the program on a
bootable medium.
5 Program instructions: This chapter contains the actual manual for operating HDClone. It is a
step-by-step description of how to operate the program for creating a copy with HDClone.
6 Operating principles: Here you find useful descriptions and hints for gaining optimal perform-
ance when using HDClone with different types of media as each media type can have its very
own characteristics.
7 Troubleshooting: In case you encounter any problems when using HDClone, you find de-
tailed descriptions and support here. By means of these information you wil be able to solve or
bypass occurring problems in most cases.
8 Miray Virtual Disk: The HDClone software package also includes the Miray Virtual Disk ap-
plication. This software provides the ability to mount file images as virtual drives.
9 Miscellaneous: In the last chapter you find miscel aneous information, particularly regarding
our support and our license terms.
1.2 Character conventions
In this manual, angle brackets ('<' and '>') and italic type are used to depict a key on the key -
board, e.g. <Esc> for the escape key or <Return> for the return key. Some keys are represen-
ted by a corresponding symbol, e.g. <> for the 'up'-key. Visual controls on the screen, particu-
larly buttons are represented by brackets ('[' and ']') and semi-bold type, e.g. [next], [back].
7

1.3 Features
1.3 Features
HDClone lets you make physical and logical 1:1 copies (clones) as wel as physical and logical
file images of hard disks and partitions. Physical 1:1 copies ensure that the copy is sec-
tor-by-sector 100% identical with the source. This al ows HDClone to create copies or file im-
ages of hard disks regardless of the respective partitioning scheme, the used file system and
the instal ed operating system(s). Thus HDClone is especial y suitable for the tasks described in
2 Fields of application as wel as for many other tasks.
Note: The physical copying process of HDClone for exact (bit-wise) 1:1 copies and 1:1 im-
ages makes it suitable for many areas of application. HDClone's features make it a valuable
tool, even in special and extraordinary scenarios.
1.4 Edition overview
There are different Editions of HDClone. They differ from each other by the amount of fea-
tures they offer, particularly supported device types, performance and special options. The fol-
lowing table offers you a comparative overview of the editions and their features. Subsequent,
there are short explanations referring to some of the topics listed in the table.
Note: Within the table the fol owing abbrevations are used:
FE = Free | BE = Basic | SE = Standard | PE = Professional | EE = Enterprise
FE
BE
SE
PE
EE
Device support
IDE/ATA/SATA hard disks 1)





AHCI (SATA I )





USB (UHCI, OHCI, EHCI)





USB 3.0 (XHCI)





Hard disks > 2048 GB (2 TB) 2)





Firewire / IEEE1394 (OHCI)





SCSI hard disks 3)





Copy modes 4)
drive copy





partition copy





SmartCopy





MultiCopy (4x, 8x, 16x)





File images
physical images





logical images (SmartImage)





compressed images





RAW images





8

1.4 Edition overview
FE
BE
SE
PE
EE
Special modes 5)
HotCopy





Upsizing (NTFS, FAT, ext2-ext4)





Downsizing (NTFS, FAT)





LiveImage





SafeRescue mode





Defragmentation (NTFS, FAT)





Verification mode





Command line interface





VMware/VMDK file images





FastCopy mode





Copying speed 6)
up to 20 MB/s





up to 40 MB/s





up to 100 MB/s and more





up to 1000 MB/s and more





Miray Virtual Disk
Virtual volumes

1
1
7
7
File image management

1
1


Persistent virtual disks





Virtual volumes @ TrueSpeed 7)





License scope 8)
Private use





Professionals/corporations





Technician license





1) SATA hard disks: They have to be connected to one of the SATA control ers supported by HDClone and the con-
trol er has to be configured correspondingly (3.3.2 SATA/SATA-II control ers).
2) Hard disks larger than 2048 GB: HDClone supports hard disks with more than 2048 GB (2 Terabytes) from the Pro-
fessional Edition on.
3) SCSI hard disks: Have to be connected to one of the SCSI host adapters supported by HDClone (3.4 SCSI).
4) Copying modes: You find further information regarding the different modes in chapter 6 Operating principles.
* drive copy: Al ows to make a copy of entire drives.
* partition copy: Al ows to make a copy of single partitions.
* SmartCopy: Creates a logical 1:1 copy and is faster by a multiple in most cases (6.6 SmartCopy).
* MultiCopy: Mass-copying to up to 4, 8, or 16 target media at a time while multiplying the transfer rate, according
to the variant of the Enterprise Edition used (4x, 8x, or 16x) (6.5 Mass copy (MultiCopy mode)).
5) Special modes: Increased copying speed (FastCopy), data integrity and safety (verification, SafeRescue), use within
Windows at runtime (HotCopy, LiveImage). Further information to be found in chapter 5.8 Selecting the options.
6) Copying speed: Due to technical differences between the individual editions, there is an upper limit for the actual y
achievable copy speed of each edition.
7) Virtual volumes @ TrueSpeed: Use of RAW images at almost hardware speed.
8) License scope: see also chapter 9.1 Terms of license.
9

2 Fields of application
HDClone is specialized on creating physical copies. Therefore HDClone offers particular ad-
vantages for copying resp. rescuing defective media (2.2 Data rescue). In addition, HDClone
is able to work independent from partitioning scheme, file system and operating system. This
al ows to copy entire operating system instal ations (2.1 Upgrading hard disks & migrating an
OS) or to be able to create an exact copy in case of unknown/proprietary file systems (2.6
Proprietary hard disk formats). Altogether, HDClone covers a wide spectrum of possible applic-
ations by its universal copying technology. In the fol owing you find descriptions of the most
common areas of application of HDClone. The individual chapters contain instructions as wel
as further advice regarding accomplishment of the respective application.
Tip: HDClone al ows you to copy data arbitrarily between al recognized types of media, par-
ticularly between different types of drives etc.
2.1 Upgrading hard disks & migrating an OS
Since HDClone works independent of file system formats and operating systems, you can use
it to migrate entire instal ations, incl. the instal ed operating system, to another hard disk. This is
especial y useful if you want to migrate an existing instal ation to a new hard disk without hav-
ing to instal the operating system and applications once again. The media used as target
should be of the same size as the source media or larger to ensure that al data wil be copied.
For this type of application you can utilize both modes, 6.1.4 Drive-to-drive as wel as
6.1.5 Partition-to-partition.
Note: Please take absolute care to have only one of the two hard disks connected after com-
pletion of the copying process and before starting the operating system. It should be connec-
ted to the same channel as the original hard disk, i.e. either remove the medium with the
copy on it or connect it instead of the original medium.
2.1.1 Unused disk space
Additional disk space on the medium used as target can be converted into a partition using the
partitioning program fdisk or the Computer Management program
(C:\WINDOWS\system32\compmgmt.msc) of Windows XP. It can then be used as an addi-
tional virtual drive. You can also resize the copied partition so that it also uses the extra disk
space of the target medium, but this requires special tools.
2.1.2 Smaller target medium
In general, you can also copy a complete instal ation from a larger to a smal er medium. For
NTFS and FAT file systems, HDClone can perform downsizing automatical y. For other file sys-
tems, you can first downsize the partitions on the source medium with the help of appropriate
tools in such a way that they fit completely into the target medium and are located at the be-
ginning of the source medium. It possibly works also if you defragment the source media in
such a way that al used data is situated at the beginning of the source medium and that the
area containing the used data does not use more disk space than is available on the target me-
10

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