hp LaserJet 1200 series products user guide

user guide
hp LaserJet 1200
series products

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HP LaserJet 1200 Series
Printer and Print•Copy•Scan
Products
User Guide

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© Copyright Hewlett-Packard
Trademark Credits
Company 2002
Adobe®, Acrobat®, PostScript®,
All Rights Reserved.
and Adobe Photoshop® are
Reproduction, adaptation, or
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Incorporated which may be
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b) place an electronic copy of
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server, provided access to the
electronic copy is limited to
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PERSONAL, INTERNAL users
Windows®, Windows NT®, and
of the Hewlett-Packard printer
associated with this user guide.
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trademarks of Microsoft
The information contained in
Corporation.
this document is subject to
change without notice.
LaserWriter® is a registered
trademark of Apple Computer,
Publication number:
Inc.
C7045-Online
Edition 4, 5/2003
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of Apple Computer, Inc.
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Netscape Communications
Corporation.
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of The Open Group.
Hewlett-Packard Company
11311 Chinden Boulevard
Boise, Idaho 83714 U.S.A.

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Contents
1 Getting to know the printer
Understanding the printer’s features and benefits . . . . . . . . . . 12
Print with excellent quality . . . . . . . . . . . . . . . . . . . . . . . . . 12
Save Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Save money. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Create professional documents . . . . . . . . . . . . . . . . . . . . . 12
Expand your printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Identifying the printer’s components . . . . . . . . . . . . . . . . . . . . 14
Printer control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Printer input trays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Printer media guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Printer output paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Toner door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Choosing paper and other media . . . . . . . . . . . . . . . . . . . . . . . 20
Loading media into the input trays . . . . . . . . . . . . . . . . . . . . . . 21
Main input tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Priority input tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Specific types of media . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Turning the power off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Understanding voltage conversions . . . . . . . . . . . . . . . . . . . . . 22
Accessing the printer properties (driver) and help . . . . . . . . . . 23
Printer properties (driver). . . . . . . . . . . . . . . . . . . . . . . . . . 23
Software For Macintosh Computers . . . . . . . . . . . . . . . . . 24
Printer online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Printing a configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . 26
2 Getting to know the copier/scanner
Understanding the copier/scanner’s features and benefits . . . 28
Scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Identifying the copier/scanner’s components . . . . . . . . . . . . . . 29
Copier/scanner control panel. . . . . . . . . . . . . . . . . . . . . . . 30
Media input tray, guides, and output bin . . . . . . . . . . . . . . 31
Copier/scanner door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Supported media sizes and types . . . . . . . . . . . . . . . . . . . . . . 32
Precautions for copying and scanning . . . . . . . . . . . . . . . . . . . 33
Loading originals in the copier/scanner . . . . . . . . . . . . . . . . . . 34
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Getting to know the software . . . . . . . . . . . . . . . . . . . . . . . . . . 35
HP LaserJet Director
(Windows 98, 2000, Millennium, NT 4.0, and
Mac OS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
To turn off the HP LaserJet Director . . . . . . . . . . . . . . . . . 36
HP LaserJet Document Manager
(Windows 98, 2000, Millennium, NT 4.0, and
Mac OS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Quick Copy settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
HP LaserJet Copier (Copy Plus) . . . . . . . . . . . . . . . . . . . . 38
HP LaserJet Director Toolbox
(Windows 9x, 2000, Millennium, and NT 4.0) . . . . . . . 38
HP LaserJet Device Configuration. . . . . . . . . . . . . . . . . . . 39
HP LaserJet Photo Center
(Windows 9x, 2000, Millennium, and NT 4.0) . . . . . . . 40
Accessing the online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
3 Getting to know the print server
Understanding the print server’s features and benefits . . . . . . 44
Using network protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Identifying the print server’s components. . . . . . . . . . . . . . . . . 45
Installing the print server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Installing and configuring the network software . . . . . . . . . . . . 47
Install the software on a network . . . . . . . . . . . . . . . . . . . . 47
Install the printer and server . . . . . . . . . . . . . . . . . . . . . . . 47
Using the embedded web server . . . . . . . . . . . . . . . . . . . . . . . 48
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Compatible Web Browsers . . . . . . . . . . . . . . . . . . . . . . . . 49
Starting the embedded web server . . . . . . . . . . . . . . . . . . . . . 49
Using HP Web JetAdmin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Additional configuration and management tools . . . . . . . . . . . 50
Using BOOTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Benefits of using BOOTP. . . . . . . . . . . . . . . . . . . . . . . . . . 50
Configuring the BOOTP server . . . . . . . . . . . . . . . . . . . . . 51
Bootptab file entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Using DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
UNIX systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Windows systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Windows NT 4.0 server . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Windows 2000 server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Enabling or disabling DHCP . . . . . . . . . . . . . . . . . . . . . . . 59
Moving to another network . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
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4 Media
Optimizing print quality for media types . . . . . . . . . . . . . . . . . . 62
Printing transparencies and labels . . . . . . . . . . . . . . . . . . . . . . 63
Printing envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Printing letterhead or preprinted forms. . . . . . . . . . . . . . . . . . . 66
Printing custom-sized media or cardstock . . . . . . . . . . . . . . . . 67
5 Printing tasks
Printing with manual feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Printing on both sides of the paper (manual duplexing) . . . . . . 71
Printing watermarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Accessing the watermark feature . . . . . . . . . . . . . . . . . . . 74
Printing multiple pages on a single sheet of paper
(N-up printing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Accessing the multiple pages per sheet feature
(Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Accessing the multiple pages per sheet feature
(Mac OS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Printing booklets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Canceling a print job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Understanding print quality settings . . . . . . . . . . . . . . . . . . . . . 79
Using EconoMode (Save Toner) . . . . . . . . . . . . . . . . . . . . . . . 80
6 Scanning tasks
Starting a scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Working with scanned items . . . . . . . . . . . . . . . . . . . . . . . 83
Scanning to e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Using the e-mail feature
(Windows 98, 2000, Millennium, NT 4.0) . . . . . . . . . . 84
Using the e-mail feature (Mac OS) . . . . . . . . . . . . . . . . . . 84
Editing scanned text (Optical Character Recognition) . . . . . . . 85
Using the OCR feature
(Windows 98, 2000, Millennium, NT 4.0, and
Mac OS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Storing scanned text or images . . . . . . . . . . . . . . . . . . . . . . . . 87
Using the Store feature
(Windows 98, 2000, Millennium, NT 4.0, and
Mac OS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Acquiring an image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Adjusting the contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Accessing the contrast feature . . . . . . . . . . . . . . . . . . . . . 88
Enhancing the scanned image in HP Document Manager . . . 89
Accessing the image enhancement features. . . . . . . . . . . 89
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Adding annotations to scanned images . . . . . . . . . . . . . . . . . . 90
Accessing the annotation features. . . . . . . . . . . . . . . . . . . 90
Canceling scan jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
7 Copying tasks
Understanding copying features . . . . . . . . . . . . . . . . . . . . . . . 92
Using the Quick Copy feature . . . . . . . . . . . . . . . . . . . . . . . . . 92
Quick Copy settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Using HP LaserJet Copier . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Accessing HP LaserJet Copier . . . . . . . . . . . . . . . . . . . . . 94
Accessing HP LaserJet Copy Plus . . . . . . . . . . . . . . . . . . 94
Adjusting the contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Accessing the contrast feature . . . . . . . . . . . . . . . . . . . . . 96
Canceling copy jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
8 Managing the toner cartridge
Using HP toner cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
HP policy on non-HP toner cartridges . . . . . . . . . . . . . . . . 98
Storing toner cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Toner cartridge life expectancy . . . . . . . . . . . . . . . . . . . . . 98
Recycling toner cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Saving toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Redistributing toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Changing the toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . 101
9 Troubleshooting the printer
Finding the solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Pages did not print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Pages printed, but there was a problem . . . . . . . . . . . . . 104
Printer light patterns. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Error messages on the screen. . . . . . . . . . . . . . . . . . . . . 107
Common Macintosh Problems . . . . . . . . . . . . . . . . . . . . 109
Selecting an Alternate PostScript Printer
Description (PPD) . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Troubleshooting PostScript (PS) Errors . . . . . . . . . . . . . . . . 114
Paper handling problems. . . . . . . . . . . . . . . . . . . . . . . . . 116
Printed page is different than what appeared on screen . 118
Improving print quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Cleaning the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Cleaning the printer media path. . . . . . . . . . . . . . . . . . . . 127
Clearing printer media jams . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Changing the pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Cleaning the pickup roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Changing the printer separation pad . . . . . . . . . . . . . . . . . . . 134
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10 Troubleshooting the copier/scanner
Finding the solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Scanning problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Copying problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
The scanner did nothing . . . . . . . . . . . . . . . . . . . . . . . . . 139
No preview appeared on the screen . . . . . . . . . . . . . . . . 141
Scanned image is of poor quality. . . . . . . . . . . . . . . . . . . 142
Part of the image did not scan or text is missing . . . . . . . 144
The text cannot be edited . . . . . . . . . . . . . . . . . . . . . . . . 145
The scan takes too long. . . . . . . . . . . . . . . . . . . . . . . . . . 146
Error messages appear on the screen . . . . . . . . . . . . . . 147
No copy came out of the printer or the scanner
did nothing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Copies are blank, missing images, or faded . . . . . . . . . . 149
Improving copy/scan quality . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Preventing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Identifying and correcting copy/scan defects. . . . . . . . . . 151
Paper handling problems. . . . . . . . . . . . . . . . . . . . . . . . . 154
Cleaning the copier/scanner . . . . . . . . . . . . . . . . . . . . . . . . . 155
Clearing copier/scanner jams. . . . . . . . . . . . . . . . . . . . . . . . . 156
Replacing the copier/scanner separation pad . . . . . . . . . . . . 158
Removing the copier/scanner . . . . . . . . . . . . . . . . . . . . . . . . 159
Closing the left side panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
11 Troubleshooting the print server
Finding the solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
HP JetDirect 175X configuration page. . . . . . . . . . . . . . . 165
Understanding the print server’s light patterns. . . . . . . . . . . . 166
Using a print server configuration page . . . . . . . . . . . . . . . . . 167
Printing a print server configuration page . . . . . . . . . . . . 167
Understanding the print server configuration page . . . . . . . . 167
Status field error messages . . . . . . . . . . . . . . . . . . . . . . . 167
Page sections and messages . . . . . . . . . . . . . . . . . . . . . 168
General HP JetDirect information . . . . . . . . . . . . . . . . . . 169
USB port information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Network statistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
TCP/IP protocol information. . . . . . . . . . . . . . . . . . . . . . . 173
IPX/SPX protocol information . . . . . . . . . . . . . . . . . . . . . 177
AppleTalk protocol information . . . . . . . . . . . . . . . . . . . . 179
Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Verifying your hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
The printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
The print server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Verify printing when attached to a computer . . . . . . . . . . 186
Verify scanning over the network. . . . . . . . . . . . . . . . . . . 186
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12 Service and support
Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Hardware service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Extended warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Guidelines for repacking the printer . . . . . . . . . . . . . . . . . . . . 189
Service information form . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Hewlett-Packard Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Customer Support and product repair assistance
(U.S. and Canada) . . . . . . . . . . . . . . . . . . . . . . . . . . 191
European Customer Support Center . . . . . . . . . . . . . . . . 192
In-country/region support numbers . . . . . . . . . . . . . . . . . 193
Online services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Obtaining software utilities and electronic information. . . 196
Hewlett-Packard direct ordering for accessories
or supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Hewlett-Packard Support Assistant compact disc . . . . . . 197
Hewlett-Packard service information . . . . . . . . . . . . . . . . 197
Hewlett-Packard SupportPack. . . . . . . . . . . . . . . . . . . . . 197
HP FIRST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Worldwide country/region sales and service offices. . . . . . . . 199
Appendix A Printer specifications
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
FCC compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Environmental Product Stewardship Program . . . . . . . . . . . . 210
Protecting the Environment . . . . . . . . . . . . . . . . . . . . . . . 210
Material safety data sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Regulatory statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . 213
Laser safety statement . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Canadian DOC regulations . . . . . . . . . . . . . . . . . . . . . . . 214
Korean EMI statement . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Laser statement for Finland . . . . . . . . . . . . . . . . . . . . . . . 215
Appendix B Printer and copier/scanner
specifications
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
FCC compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Environmental Product Stewardship Program . . . . . . . . . . . . 222
Protecting the environment . . . . . . . . . . . . . . . . . . . . . . . 222
8 Contents
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Document Outline

• Contents
• 1 Getting to know the printer
  • Understanding the printer?s features and benefits
    • Print with excellent quality
    • Save Time
    • Save money
    • Create professional documents
    • Expand your printer
  • Identifying the printer?s components
    • Printer control panel
    • Printer input trays
    • Printer media guides
    • Printer output paths
    • Toner door
  • Choosing paper and other media
  • Loading media into the input trays
    • Main input tray
    • Priority input tray
    • Specific types of media
  • Turning the power off
  • Understanding voltage conversions
  • Accessing the printer properties (driver) and help
    • Printer properties (driver)
    • Software For Macintosh Computers
    • Printer online help
  • Printing a configuration page
• 2 Getting to know the copier/scanner
  • Understanding the copier/scanner?s features and benefits
    • Scan
    • Copy
  • Identifying the copier/scanner?s components
    • Copier/scanner control panel
    • Media input tray, guides, and output bin
    • Copier/scanner door
  • Supported media sizes and types
  • Precautions for copying and scanning
  • Loading originals in the copier/scanner
  • Getting to know the software
    • HP LaserJet Director (Windows 98, 2000, Millennium, NT 4.0, and Mac OS)
    • To turn off the HP LaserJet Director
    • HP LaserJet Document Manager (Windows 98, 2000, Millennium, NT 4.0, and Mac OS)
    • Quick Copy settings
    • HP LaserJet Copier (Copy Plus)
    • HP LaserJet Director Toolbox (Windows 9x, 2000, Millennium, and NT 4.0)
    • HP LaserJet Device Configuration
    • HP LaserJet Photo Center (Windows 9x, 2000, Millennium, and NT 4.0)
  • Accessing the online help
• 3 Getting to know the print server
  • Understanding the print server?s features and benefits
  • Using network protocols
  • Identifying the print server?s components
  • Installing the print server
    • To install the HP JetDirect 175X hardware
  • Installing and configuring the network software
    • Install the software on a network
    • Install the printer and server
  • Using the embedded web server
    • Prerequisites
    • Compatible Web Browsers
  • Starting the embedded web server
  • Using HP Web JetAdmin
  • Additional configuration and management tools
  • Using BOOTP
    • Benefits of using BOOTP
    • Configuring the BOOTP server
    • Bootptab file entries
  • Using DHCP
  • UNIX systems
    • Windows systems
    • Windows NT 4.0 server
    • Windows 2000 server
    • Enabling or disabling DHCP
  • Moving to another network
• 4 Media
  • Optimizing print quality for media types
  • Printing transparencies and labels
  • Printing envelopes
    • Printing one envelope
  • Printing letterhead or preprinted forms
  • Printing custom-sized media or cardstock
• 5 Printing tasks
  • Printing with manual feed
  • Printing on both sides of the paper (manual duplexing)
  • Printing watermarks
    • Accessing the watermark feature
  • Printing multiple pages on a single sheet of paper (Nupprinting)
    • Accessing the multiple pages per sheet feature (Windows)
    • Accessing the multiple pages per sheet feature (Mac OS)
  • Printing booklets
  • Canceling a print job
  • Understanding print quality settings
  • Using EconoMode (Save Toner)
• 6 Scanning tasks
  • Starting a scan
    • Working with scanned items
  • Scanning to e-mail
    • Using the e-mail feature (Windows 98, 2000, Millennium, NT 4.0)
    • Using the e-mail feature (Mac OS)
  • Editing scanned text (Optical Character Recognition)
    • Using the OCR feature (Windows 98, 2000, Millennium, NT 4.0, and Mac OS)
  • Storing scanned text or images
    • Using the Store feature (Windows 98, 2000, Millennium, NT 4.0, and Mac OS)
  • Acquiring an image
  • Adjusting the contrast
    • Accessing the contrast feature
  • Enhancing the scanned image in HPDocument Manager
    • Accessing the image enhancement features
  • Adding annotations to scanned images
    • Accessing the annotation features
  • Canceling scan jobs
• 7 Copying tasks
  • Understanding copying features
  • Using the Quick Copy feature
    • Quick Copy settings
  • Using HP LaserJet Copier
    • Accessing HPLaserJet Copier
    • Accessing HP LaserJet Copy Plus
  • Adjusting the contrast
    • Accessing the contrast feature
  • Canceling copy jobs
• 8 Managing the toner cartridge
  • Using HP toner cartridges
    • HP policy on non-HP toner cartridges
  • Storing toner cartridges
    • Toner cartridge life expectancy
  • Recycling toner cartridges
  • Saving toner
  • Redistributing toner
  • Changing the toner cartridge
• 9 Troubleshooting the printer
  • Finding the solution
    • Pages did not print
    • Pages printed, but there was a problem
    • Printer light patterns
    • Error messages on the screen
    • Common Macintosh Problems
    • Selecting an Alternate PostScript Printer Description (PPD)
  • Troubleshooting PostScript (PS) Errors
    • Paper handling problems
    • Printed page is different than what appeared on screen
  • Improving print quality
  • Cleaning the printer
    • Cleaning the printer media path
  • Clearing printer media jams
    • Removing a jammed page
  • Changing the pickup roller
  • Cleaning the pickup roller
  • Changing the printer separation pad
• 10 Troubleshooting the copier/scanner
  • Finding the solution
    • Scanning problems
    • Copying problems
    • The scanner did nothing
    • No preview appeared on the screen
    • Scanned image is of poor quality
    • Part of the image did not scan or text is missing
    • The text cannot be edited
    • The scan takes too long
    • Error messages appear on the screen
    • No copy came out of the printer or the scanner did nothing
    • Copies are blank, missing images, or faded
  • Improving copy/scan quality
    • Preventing problems
    • Identifying and correcting copy/scan defects
    • Paper handling problems
  • Cleaning the copier/scanner
  • Clearing copier/scanner jams
    • Clearing jams
  • Replacing the copier/scanner separation pad
  • Removing the copier/scanner
  • Closing the left side panel
• 11 Troubleshooting the print server
  • Finding the solution
    • HP JetDirect 175X configuration page
  • Understanding the print server?s light patterns
  • Using a print server configuration page
    • Printing a print server configuration page
  • Understanding the print server configuration page
    • Status field error messages
    • Page sections and messages
    • General HPJetDirect information
    • USB port information
    • Network statistics
    • TCP/IP protocol information
    • IPX/SPX protocol information
    • AppleTalk protocol information
    • Error messages
  • Verifying your hardware
    • The printer
    • The print server
    • Verify printing when attached to a computer
    • Verify scanning over the network
• 12 Service and support
  • Availability
  • Hardware service
  • Extended warranty
  • Guidelines for repacking the printer
  • Service information form
  • Hewlett-Packard Support
    • Customer Support and product repair assistance (U.S. and Canada)
    • European Customer Support Center
    • In country/region support numbers
    • Online services
    • Obtaining software utilities and electronic information
    • Hewlett-Packard direct ordering for accessories or supplies
    • Hewlett-Packard Support Assistant compact disc
    • Hewlett-Packard service information
    • Hewlett-Packard SupportPack
    • HP FIRST
  • Worldwide country/region sales and service offices
• A Printer specifications
  • Specifications
  • FCC compliance
  • Environmental Product Stewardship Program
    • Protecting the Environment
  • Material safety data sheet
  • Regulatory statements
    • Declaration of Conformity
    • Laser safety statement
    • Canadian DOC regulations
    • Korean EMI statement
    • Laser statement for Finland
• B Printer and copier/scanner specifications
  • Specifications
  • FCC compliance
  • Environmental Product Stewardship Program
    • Protecting the environment
  • Regulatory statements
    • Declaration of Conformity
    • Laser safety statement
    • Canadian DOC regulations
    • Korean EMI statement
    • Laser statement for Finland
• C Print server specifications
  • Specifications
  • FCC compliance
  • European community
  • Regulatory statements
    • Declaration of Conformity
    • Canada DOC regulations
    • Japan VCCI Class 1 regulations
    • Korean EMI statement
    • Taiwan Class A notice
    • Chinese safety statement
• D Media specifications
  • Printer media specifications
  • Supported media sizes (printer)
  • Guidelines for using media
    • Paper
    • Labels
    • Transparencies
    • Envelopes
    • Card stock and heavy media
• E Memory (DIMM)
  • Installing a DIMM (memory)
  • Testing the DIMM installation
  • Removing a DIMM
• F Warranty and licensing
  • Hewlett-Packard software license agreement
  • Hewlett-Packard limited warranty statement
  • Limited warranty for toner cartridge life
• G Accessories and ordering information
• H Scanner resolution and color
  • Overview
  • Resolution and color guidelines
  • Resolution
  • Color
• Index

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