Maintenance and Service
Guide
HP Pavilion dv5000 Notebook PC
Document Part Number: 405501-002
June 2006
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.

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© Copyright 2006 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. AMD, Sempron, Turion, and combinations thereof, are
trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark
owned by its proprietor and used by Hewlett-Packard Company under
license. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
HP Pavilion dv5000 Notebook PC
Second Edition: June 2006
First Edition: January 2006
Document Part Number: 405501-002

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Contents
1 Product Description
1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4
1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6
1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–20
2 Troubleshooting
2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 2–1
Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–2
Selecting from the Security Menu . . . . . . . . . . . . . . 2–3
Selecting from the Diagnostics Menu . . . . . . . . . . . . 2–4
Selecting from the System Configuration Menu. . . . 2–5
2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–6
Maintenance and Service Guide
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Contents
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2
3.3 Display Assembly Subcomponents. . . . . . . . . . . . . 3–12
3.4 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14
3.5 Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–15
3.6 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–16
3.7 Miscellaneous (Not Illustrated). . . . . . . . . . . . . . . . 3–18
3.8 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–20
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6
4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7
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Maintenance and Service Guide

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Contents
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–2
5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4
5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6
5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
5.7 Mini PCI Communications Module . . . . . . . . . . . . 5–14
5.8 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16
5.9 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17
5.10 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–20
5.11 Keyboard Frame . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22
5.12 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–26
5.13 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–28
5.14 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–30
5.15 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–41
5.16 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . 5–49
5.17 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–51
5.18 USB/Audio Board . . . . . . . . . . . . . . . . . . . . . . . . . 5–59
5.19 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–61
5.20 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–64
5.21 Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–68
5.22 Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–71
5.23 PC Card Assembly . . . . . . . . . . . . . . . . . . . . . . . . 5–73
5.24 ExpressCard Assembly . . . . . . . . . . . . . . . . . . . . . 5–76
Maintenance and Service Guide
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Contents
6 Specifications
A Screw Listing
B Software Update and Recovery
C Display Component Recycling
D Connector Pin Assignments
E Power Cord Set Requirements
Index
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Maintenance and Service Guide

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1
Product Description
The HP Pavilion dv5000 Notebook PC offers advanced
modularity, Mobile AMD Sempron™ and AMD Turion™ 64
Mobile Technology processors, and extensive multimedia
support.
HP Pavilion dv5000 Notebook PC
Maintenance and Service Guide
1–1

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Product Description
1.1 Features
✎ Numerous references are made throughout this Maintenance and
Service Guide to “full-featured” and “defeatured” computer
models. A model is considered to be full-featured if it has 3
Universal Serial Bus ports and the following components:
■ PC Card slot
■ IEEE 1394 port
■ Digital Media Slot
A model is considered to be defeatured if it has only two
Universal Serial Bus ports and none of the components listed
above.
■ AMD Turion 64 ML-40 (2.2-GHz), ML-37 (2.0-GHz),
ML-34 (1.8-GHz), ML-32 (1.8-GHz) processors, all with
1-GB L2 cache, or Mobile AMD Sempron M3300 (2.0-GHz)
or M3000 (1.8-GHz) processors, with 512-MB L2 cache
■ 15.4-inch, WXGA, TFT (1280 × 800) display with antiglare
or BrightView, varying by computer model
■ 120-, 100-, 80-, 60-, or 40-GB high-capacity hard drive,
varying by computer model
■ 256-MB DDR1 synchronous DRAM (SDRAM) at 333 MHz,
expandable to 2.0 GB
■ Microsoft® Windows® XP Home Edition or Windows XP
Professional, varying by computer model
■ Full-size Windows keyboard with embedded numeric keypad
1–2
Maintenance and Service Guide

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Product Description
■ TouchPad pointing device, including dedicated vertical scroll
region
■ Integrated 10Base-T/100Base-TX Ethernet local area
network (LAN) network interface card (NIC) with RJ-45 jack
■ Integrated high-speed 56K modem with RJ-11 jack
■ Integrated wireless support for Mini PCI IEEE 802.11a/b/g
WLAN device
■ Support for one Type I or Type II PC Card slot, with support
for both 32-bit (CardBus) and 16-bit PC Cards
■ Support for ExpressCard slot
■ External 65-watt AC adapter with 3-wire power cord
■ 12- or 6-cell Li-Ion battery
■ Stereo speakers
■ Volume up, volume mute, and volume down buttons
■ Support for the following optical drives:
❏ DVD±RW and CD-RW Double-Layer Combo Drive with
LightScribe
❏ DVD±RW and CD-RW Double-Layer Combo Drive
❏ DVD/CD-RW Super Multi Double-Layer Combo Drive
with LightScribe and Hitachi LG Data Storage
❏ DVD/CD-RW Double-Layer Combo Drive with
LightScribe
❏ DVD/CD-RW Combo Drive
Maintenance and Service Guide
1–3

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Product Description
■ Connectors:
❏ Audio-in (microphone)
❏ Audio-out (headphone)
❏ Digital Media Slot (select models only)
❏ Expansion port 2
❏ ExpressCard slot
❏ External monitor
❏ IEEE 1394 (select models only)
❏ PC Card (select models only)
❏ Power
❏ RJ-11 (modem)
❏ RJ-45 (network)
❏ S-Video-out
❏ Universal Serial Bus (USB) v. 2.0 (2 or 3 ports, varying
by computer model)
1.2 Resetting the Computer
If the computer you are servicing has an unknown password,
follow these steps to clear the password. These steps also
clear CMOS:
1. Prepare the computer for disassembly (refer to Section 5.3,
“Preparing the Computer for Disassembly,” for more
information.) Remove the real-time clock (RTC) battery
(refer to Section 5.8, “RTC Battery,” for more information.)
1–4
Maintenance and Service Guide

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Document Outline

• Contents
• Product Description
  • 1.1 Features
  • 1.2 Resetting the Computer
  • 1.3 Power Management
  • 1.4 External Components
  • 1.5 Design Overview
• Troubleshooting
  • 2.1 Computer Setup
    • Using Computer Setup
    • Selecting from the File Menu
    • Selecting from the Security Menu
    • Selecting from the Diagnostics Menu
    • Selecting from the System Configuration Menu
  • 2.2 Troubleshooting Flowcharts
• Illustrated Parts Catalog
  • 3.1 Serial Number Location
  • 3.2 Computer Major Components
  • 3.3 Display Assembly Subcomponents
  • 3.4 Plastics Kit
  • 3.5 Cable Kit
  • 3.6 Mass Storage Devices
  • 3.7 Miscellaneous (Not Illustrated)
  • 3.8 Sequential Part Number Listing
• Removal and Replacement Preliminaries
  • 4.1 Tools Required
  • 4.2 Service Considerations
    • Plastic Parts
    • Cables and Connectors
  • 4.3 Preventing Damage to Removable Drives
  • 4.4 Preventing Electrostatic Damage
  • 4.5 Packaging and Transporting Precautions
  • 4.6 Workstation Precautions
  • 4.7 Grounding Equipment and Methods
• Removal and Replacement Procedures
  • 5.1 Serial Number
  • 5.2 Disassembly Sequence Chart
  • 5.3 Preparing the Computer for Disassembly
  • 5.4 Hard Drive
  • 5.5 Computer Feet
  • 5.6 Memory Module
  • 5.7 Mini PCI Communications Module
  • 5.8 RTC Battery
  • 5.9 Optical Drive
  • 5.10 Switch Cover
  • 5.11 Keyboard Frame
  • 5.12 LED Board
  • 5.13 Keyboard
  • 5.14 Display Assembly
  • 5.15 Top Cover
  • 5.16 Bluetooth Module
  • 5.17 System Board
  • 5.18 USB/Audio Board
  • 5.19 Heat Sink
  • 5.20 Processor
  • 5.21 Fan Assembly
  • 5.22 Speakers
  • 5.23 PC Card Assembly
  • 5.24 ExpressCard Assembly
• Specifications
• Screw Listing
• Software Update and Recovery
• Display Component Recycling
• Connector Pin Assignments
• Power Cord Set Requirements
• Index

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