Organizational Behavior - Session 4

Foundations of Group Behavior and Work Teams Lecturer: Do Tien Long09 04 51 54 46dotienlong_mc@yahoo.com.vnOrganisational Behavior, Do Tien LongPopular group definitionsPopular group definitionsA popular definition defines groups in psychological terms Any number of people who –Interact with one anotherAre psychologically aware of one anotherPerceive themselves to be a groupOrganisational Behavior, Do Tien LongDefining and Classifying GroupsGroup(s)Two or more individuals interacting and interdependent, who have come together to achieve particular objectives.Formal GroupInformal GroupA designated work group A group that is neither formally defined by the structured nor organizationally organization’s structure.determined; appears in response to the need for social contact.Organisational Behavior, Do Tien LongDefining and Classifying Groups (cont’d)Defining and Classifying Groups (cont’d)Command GroupTask GroupA group composed of the Those working together to individuals who report complete a job or task.directly to a given manager.Interest GroupFriendship GroupThose working together Those brought together to attain a specific because they share one or objective with which each more common is concerned.characteristics.Organisational Behavior, Do Tien LongGroup characteristics Group characteristics A definable membershipGroup consciousnessA sense of shared purposeInterdependenceInteractionAbility to act in a unitary manner Organisational Behavior, Do Tien LongWhy People Join Groups• Security• Status• Self-esteem• Affiliation• Power• Goal AchievementOrganisational Behavior, Do Tien LongReasons for forming groups or teamsReasons for forming groups or teamsSo that certain tasks can be performed through the combined efforts of a number of individuals working togetherCollusion between members aiding creativity & initiativeProvide companionship & a source of mutual understanding & supportProvide guidelines on generally acceptable behaviourProtection for its membershipOrganisational Behavior, Do Tien LongImportance of groups on organisationsImportance of groups on organisationsGroups are an essential feature of the work patterns of organisationsPeople in groups influence each other, they may develop their own hierarchies & leadersGroup pressures can have a major influence over the behaviour ofindividual members & their work performanceThe activities of the group are associated with the process of leadershipThe style of leadership of the manager has an important influence on the behaviour of group membersOrganisational Behavior, Do Tien LongGroup values and normsGroup values and normsGroup developed its owned pattern of informal social relations and codes and practices of what constituted proper group behavior:– Not to be a “rate buster”– Not to be a “chiseller”– Not to be a “squealer”– Not to be a “officious”Organisational Behavior, Do Tien LongThe Five-Stage Model of Group The Five-Stage Model of Group DevelopmentDevelopmentForming StageThe first stage in group development, characterized by much uncertainty.Storming StageThe second stage in group development, characterized by intragroup conflict.Norming StageThe third stage in group development, characterized by close relationships and cohesiveness.Organisational Behavior, Do Tien LongDocument Outline

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