Providing fast and low cost parcel delivery

Stream B: A strategic opportunity - capitalising on the growth of e-commerceProviding fast and low cost parcel delivery Price vs. speed? – balancing two conflicting priorities Getting it right for the end-user: prearranging time of delivery Reverse logistics: assessing the challenges and opportunities Tailoring the offering to serve a diverse range of customersRafał Brzoska, Chief Executive Officer, InPostEuropean Postal Services, Providing fast and low cost parcel delivery, Brussels, 23.03.10 InPost in the last 12 months …Changes since our last presentation in Amsterdam in March 2009 at theEuropean Postal Services conference Mail volume grew from 4.4 mln items to 10 mln items per month New sorting hub and 3 automated sorting machines Launching Paczkomaty 24/7 project – 250 automated parcel terminalsare now present in 59 cities and growing Rebranding of the company (new logo, new claim, 3 new websites,presence in social media) – InPost. Modern PostEuropean Postal Services, Providing fast and low cost parcel delivery, Brussels, 23.03.10 Agenda Very briefly about InPost E-commerce in Poland InPost solution towards e-commerce New e-solutionsEuropean Postal Services, Providing fast and low cost parcel delivery, Brussels, 23.03.10 Briefly about InPostInteger.pl Group - introductionDistribution of unaddressed mailPostal servicesFinancial servicesmarket leader in distribution for largest independent postal operatorBasic financial and insurance services supermarket chainsoffered in 100 Point of SalesDistribution of UDM in UkraineLogistics servicesOperations started in January 2009. Automated parcel terminalsCurrently present in almost 100 cities250 machines in 59 citieslogistics support to Group’s subsidiariesEuropean Postal Services, Providing fast and low cost parcel delivery, Brussels, 23.03.10 Integer.UaInPost Hybrid mail Market Integer.pl – UDMInPostInPost liberalisation FinanceUDM in Paczkomaty transactional Ukrainee-commercemailin Poland from 20131999200620072009200920102013Standard, express and registered express letters, parcels as well as manufacturing and installation of commercial mailboxesMain focus on business customers (95% of income). European Postal Services, Providing fast and low cost parcel delivery, Brussels, 23.03.10 Growing mail volume of InPostGrowth from 0,3 million letter per month in Q4 2006 to9 million letters per month in Q4 2009Goal for Q4 2010 is to deliver 19 mln letters a monthEuropean Postal Services, Providing fast and low cost parcel delivery, Brussels, 23.03.10 E-commerce in PolandPostal market: 1990 vs. 2010European Postal Services, Providing fast and low cost parcel delivery, Brussels, 23.03.10 Document Outline

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