Start Outsourcing & offshore services in India with virtualemployee.com

VirtualEmployee.com





Getting Started with VirtualEmployee.com
Prospective Client & Client Booklet
Virtual Employee Pvt. Ltd.


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Contents:
Introduction:








4



The Business Model:







5 - 9
What does VirtualEmployee.com do?





5
How does it work?








5-8

A Virtual Employee is first and foremost an employee.



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“Outsourcing” inaccurately describes VirtualEmployee.com’s service.

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Client control when outsourcing is what gives VirtualEmployee.com such

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a high success rate

Starting the Outsourcing Process:





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Getting your employee







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Interviewing/testing candidates






13-14
What are sample resumes?







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You select the employee you want to hire. What next?



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What VirtualEmployee.com can recruit and you can expect from an employee
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VirtualEmployee.com Perfect For Small To Medium


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Enterprises Wanting To Outsource
Virtual Employees the answer to SME outsourcing demand


18 - 19
Outsourcing with VE.com equals opening your own offshore office in India
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SME's outsourcing should hire Virtual Employees not offshore freelancers

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Frequently Asked Questions:





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Why VirtualEmployee.com?






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Testimonials








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The advantages of the VirtualEmployee.com employee hiring process

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Long-term employees but contractual commitment



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What are the benefits of outsourcing with VirtualEmployee.com?


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Outsourcing is not just about cost and quality but also method


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The VirtualEmployee.com Mindset:




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Professionalism








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Outsourcing—a mixed bag







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How VirtualEmployee.com makes outsourcing a success?



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HR Information:







61-63
Employee holidays, leaves, absence, salary increments, bonuses


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PC Specifications








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Outsourcing and India:






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India’s talent pool








64-65
Questions you should ask of an outsourcing provider



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Why outsource?








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What some of the leading minds say about outsourcing.



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Introduction:
Outsourcing for the first time can be a daunting and confusing process. For clients who are
contemplating whether to use VirtualEmployee.com’s services, this booklet gives a step by step
explanation of how one outsources with VirtualEmployee.com.
For those clients currently in the process of potentially hiring an employee, this booklet
provides all the information you need to know about receiving resumes, interviewing
candidates, and securing candidates, etc. If you are presently using VirtualEmployee.com’s
services, this booklet can be used as a source of reference for information related to queries
such as employee holidays, making payments, and employee hardware, etc.
Lastly, articles related to outsourcing in general and why you should outsource with
VirtualEmployee.com are included for you to read at your interest.
VirtualEmployee.com recommends you read the relevant sections if you are considering using
our services, in the process of reviewing resumes/conducting interviews or if you are currently
using VirtualEmployee.com’s services.















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The Business Model

What does VirtualEmployee.com do?
VirtualEmployee.com enables companies from anywhere in the world to outsource any office
work in any field or profession.
Outsource Any Office Work:
Provided the work you want to outsource can be completed on a computer with
VirtualEmployee.com you can outsource it.
In Any Field or Profession:
With VirtualEmployee.com you can outsource work in any profession, whether technical or
back office. Some of the most popular fields include software programming, engineering, law,
accounts, graphics design, SEO, data entry, bookkeeping, transcription work, and recruitment.
VirtualEmployee.com is not, however, limited to any one or set number of specific professions.
VirtualEmployee.com has outsourced work in fields that are often surprising and unique. For
instance, at present one of VirtualEmployee.com’s clients is currently hiring a medically
qualified doctor.
How does it work?
With VirtualEmployee.com you hire a dedicated employee to work for you from
VirtualEmployee.com’s office in New Delhi NCR, India.
A) Hiring a dedicated employee
With VirtualEmployee.com you outsource to India by hiring your very own dedicated employee.
Hiring an employee with VirtualEmployee.com is just like hiring an employee in your country:
You assign to your employee the work you want them to complete
Your employee adheres to your instructions, directions, and guidelines
Remotely, you supervise and monitor your employee’s work and provide any necessary
training
With computer technology, you have the option of having high levels of collaboration
and interaction with your employee
Your employee will ask you questions; keep you updated with their progress, and work
in accordance with the deadlines you specify.

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You have the same level of control over a Virtual Employee as you would have over an
employee working in your country, physically from your office. The only one difference is that in
this instance your employee works for you remotely from our office in India as opposed to
physically from your office. Nevertheless, although your employee works for you from India,
this does not reduce or take away from the level of control you exercise over your employee.
B) VirtualEmployee.com’s role
VirtualEmployee.com does not direct, instruct, or train the employee you hire. All work related
instructions come from you. However, VirtualEmployee.com makes the outsourcing and hiring
process possible by providing the following services and facilities:
i)
Hardware:
The employee you hire will be provided with a new Dell or HP laptop or PC. All other computer
peripherals such as fax, high-resolution scanner, laser printer, web cam, and headset are also
provided.
ii)
Telephone with any local number:
VirtualEmployee.com can make available for your employee a telephone with any local number
from your home country. Calling your employee is thus just like dialing a local number.
iii)
Software:
VirtualEmployee.com provides most commonly used software, including Windows XP operating
system and Microsoft Access 2007.
iv)
Office:
The employee you hire works from VirtualEmployee.com’s office. To ensure your employee
works in the most productive environment, our office is maintained to international standards
in every respect. The VirtualEmployee.com office is equipped with lease lines internet
connections for fast and stable internet access. To ensure uninterrupted power supply, our
office has its own generator. The employees are also provided with spacious desks and the
office is fully air conditioned. The VirtualEmployee.com office is, furthermore, located in a
prime area of New Delhi NCR with good transportation links, making commuting for employees
convenient.
v)
Professional office environment:
VirtualEmployee.com HR executives and managers work from the same office as your
employee. Accordingly, VirtualEmployee.com monitors and supervises your employee working

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at all times. VirtualEmployee.com ensures your employee is working at all times and doing so
from a professional office environment.
vi)
Physical presence
VirtualEmployee.com manages your employee in accordance with your instructions. Our
physical presence allows us to, in real time, implement any of your directions, resolve any
problems, and check and follow up on employees. This ensures your employee is working in
accordance with your and VirtualEmployee.com’s instructions. VirtualEmployee.com’s physical
presence also enables us to monitor the entire outsourcing process at all times, and thereby
make certain it is a success.
vii)
Technical support:
The VirtualEmployee.com IT department is operational 24 hours a day and present at all times
to resolve or assist with any IT-related issues your employee may have.
viii)
HR:
Employee attendance leaves, holidays, personal issues, appraisals, administration, enforcement
of client and company polices, and employee benefits are all handled by the
VirtualEmployee.com HR department.
ix)
Employment tax, insurance, and labor law:
All issues pertaining to employment tax, insurance, and labor law are responsibilities of
VirtualEmployee.com and not you.
This is because VirtualEmployee.com legally employs the employee you hire. And you enter into
a service contract with VirtualEmployee.com. The service you hire includes our office space,
hardware, administration, supervision, management, customer support, technical support, HR,
payroll, etc., and an employee who works for you eight hours a day five days a week.
Nevertheless, although legally you do not hire an employee, in practice your Virtual Employee
will follow your instructions and work for you like any other regular employee.
x)
Customer support
The VirtualEmployee.com customer support department is open 24 hours a day. You can
contact us via e-mail or phone at any time. Our customer support department is present to help
and assist you with any employee-related matter.



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xi)
NDA and Ownership of works
VirtualEmployee.com safeguards your confidentiality and rights to any ownerships of works.
The VirtualEmployee.com contract has stipulated provisions with respect to confidentiality and
ownership of works.
xii)
Getting your employee
VirtualEmployee.com finds and recruits the employee you want to hire.
Summary:
All the non-work-related requirements entailed in outsourcing and hiring an employee are
handled by VirtualEmployee.com. In turn, you and your employee are free to focus solely on
your work. VirtualEmployee.com is physically present to immediately resolve any problems you
or your employee may have. VirtualEmployee.com manages and monitors the entire
outsourcing process and thereby ensures its success at all times.











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A Virtual Employee is first and foremost an employee
There can be a great deal of confusion when hiring a Virtual Employee. Firstly you are
outsourcing, your Virtual Employee is then also working remotely from India and lastly a third
party, (VirtualEmployee.com) is involved in the entire process. It is thus not surprising that
clients are sometimes confused as to what exactly a Virtual Employee is.
The answer however is in the name “Virtual Employee.” A Virtual Employee is first and
foremost an employee. The term “Virtual” simply denotes the fact that your employee works
for you remotely from India as opposed to physically from the same office as you.
And so like with any other local employee you would hire, you are in complete control of your
Virtual Employees work:
Your Virtual Employee can work the same office hours as you.
You assign work to your Virtual Employee and monitor/supervise their work.
Your Virtual Employee reports their work to you.
Your Virtual Employee only works for you.
You can work with your Virtual Employee on a long term basis.
Your Virtual Employee works only for you and because of this will be dedicated to your
work.
Your Virtual Employee works from VirtualEmployee.com office, where they are
monitored and supervised by manager and HR executives to ensure they are working
efficiently and from a professional office environment.








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“Outsourcing” inaccurately describes VirtualEmployee.com’s service.
A Virtual Employee is a remote addition of your local team and company.
With VirtualEmployee.com, you, the client hire an employee to work directly for you, albeit
remotely from our office in India. Legally the employee you hire is employed by
VirtualEmployee.com and so in theory it is true that you the client are theoretically outsourcing
when utilizing VirtualEmployee.com’s services. This is because the Virtual Employee you hire,
to complete your work is contracted to VirtualEmployee.com, (a third party). In theory your
work is therefore outsourced to a third party and thus you are outsourcing.
As is the case with most things in life, theory and practicality differ vastly and the same is true
when “outsourcing” with VirtualEmployee.com. In reality the employee you hire through
VirtualEmployee.com works directly for you. The assignment of tasks, the supervision of work,
providing any required training, setting project deadlines and project management of your
Virtual Employee all comes from you, the client. In summary, there are high levels of
collaboration, interaction and management between you the client and your Virtual Employee
in India. With the obvious exception that a Virtual Employee works for you remotely and not
physically from your office, in reality the Virtual Employee you hire works for you no differently
to how a local employee would work for you. With VirtualEmployee.com, your work or your
business function is not completed by a third party with whom you have little interaction,
dialogue or control over. Rather, you are in complete control and in effect your work never
leaves your organization. In effect, a Virtual Employee is not a remote third party but a remote
addition to your local team and company.
It is this unique business model or unique “outsourcing” model that gives VirtualEmployee.com
numerous advantages. Firstly, it puts you in complete control of your work and this is what
gives VirtualEmployee.com such a high success rate. Furthermore, the high levels of control not
only ensure that your work is completed successfully, it also enables high levels of work
efficiency. Additionally, whilst outsourcing in itself enables cost reduction,
VirtualEmployee.com’s unique outsourcing model yet further reduces the cost of outsourcing,
thereby enabling you to make even greater cost reductions.




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