THE IMPACT OF PERCEPTIONS OF LEADERSHIP STYLE, USE OF POWER, AND CONFLICT MANAGEMENT STYLE ON ORGANIZATIONAL OUTCOMES

Two of the major concerns of most organizations in contemporary society are productivity and employee satisfaction. In profit-making organiza- tions, productivity is directly related to the achieve- ment of the primary goal of the organization- increasing the profit margin. In non-profit organiza- tions increased productivity can lead to increased service. Employee satisfaction, although frequently not directly related to productivity, is tied to turnover rates and absenteeism which are major financial drains on profit and non-profit organizations alike.