The Significance of VoIP Phone Service
Voice over Internet Protocol (VoIP) phone system, also known as broadband phone
service or Internet phone service, is the latest technology that makes possible the use of
Internet for telephone communications. As only a small part of the available Internet
bandwidth is used for VoIP phone facility, normal Internet service will remain
VoIP converts analog voice signals into digital data packets to facilitate two-way
conversations in real time using the Internet. VoIP can mean a lot of cost savings as
voice and data converge into a single connection and herein stands its major
The VoIP service has multiple features and functionalities when compared with
traditional phone services. When traveling on business purposes, you can use the same
number which ensures you do not lose out on any valuable business call and this
portability is a significant advantage of VoIP users.
VoIP also has a host of useful features to enhance the quality of business
communications and to boost productivity - speed dialing, find-me-follow-me, do not
disturb, call transfer, toll-free numbers, caller ID blocking, multi-ring facility, distinctive
ringing, enhanced voicemail, conferencing, area code selection, anonymous call block -
and many more.
The features of VoIP service are well-conceived and far too numerous and can meet
nearly all the needs of any user. You can also send data such as pictures and documents
at the same time you are talking on the phone. Because the calls are carried over the
Internet and since the cost is based on bandwidth, VoIP facility is highly economical.
There can be no doubt that VoIP broadband phone service is the telephony of the future
and unsurprisingly, the traditional telephone companies are rapidly losing their
customers as they are switching over to VoIP phone service.
When availing the services of VoIP from a service provider, you will normally have the
option of using your own broadband phone, buying a broadband phone from the
provider, or getting a special adapter to connect your existing phone to your broadband
connection. You can also choose to make VoIP phone calls using your PC. Though PCs
normally do not necessitate buying any special equipment, still many users purchase
either a wired or wireless headset.
VoIP is an advanced telephone system that particularly enables small and mid-sized
business enterprises to capitalize on its many advantages - lower overhead costs,
efficient customer relationship management, improved rapport with clients, speedier
exchange of information, better coordination among employees, business associates
As the VoIP phone service comes with auto attendant and voicemail features, it lends
small business enterprises the image of a large corporation in the minds of the
customers. The auto attendant facility acts as a virtual receptionist and is capable of
receiving multiple calls simultaneously.
With the demand for VoIP steadily increasing, the number of VoIP service providers is
also on the rise. But as communication is critical for the day-to-day operations of any
business, it is important that you have a reliable broadband connection and more
importantly, you tie up with the right VoIP service provider.
The VoIP service provider has to be reputed and dependable and offer efficient and
uninterrupted 24X7 services and be particularly sensitive to the communication needs
of your business.