Unlocking Procedures for Sony Ericsson X10, Elm, and Excludes X10 & Elm

Unlocking Procedures
Handset Model
Unlocking Process
Sony Ericsson
1. Insert SIM (3 USIM ONLY)
(Excludes X10 & Elm)
2. From the keypad enter < * * <
(< means press left on the navigation key)
Note: So you will need to click left then * * and left again to get the Personalise Menu.
When there is a jog dial on the handset ( SE M600i/ SE W950i )then you need to scroll the
jog dial down then press * * and again scroll down the jog dial.
3. Personalise menu will appear on the screen.
Two selections will be available;
1. “Network”
2. “Network Subset”
Note: Both of these selections will have a padlock icon at the end of the line. The closed
padlock will indicate the type of locking applied to the handset and a number adjacent to
the heading will indicate the number of remaining unlock attempts available.
4. Use the joystick to highlight which ever has the padlock closed –
typically “Network” and then press “Select”
5. You wil get two options MNC2 and MNC3, select MNC2
6. Key in unlock code and press “OK”
7. Press “Back” to verify if the lock icon next to ‘Network’ text is
showing an “Unlocked” icon
8. Press and hold escape key to exit
9. Power cycle the handset. An unlock icon should appear on the
handset after is powered on.
X10 & Elm
See Next Page
Important note:
If an incorrect SIM Lock code is entered five times the handset will be permanently locked and cannot be
unlocked. Authorized Repair Centre/ 3 Service Centre will not be able to fix/repair a handset that has been
permanently locked. This is not covered under warranty. If you are unable to unlock the device then please visit
3 Service Centre or call 3 Care on 13 33 20.

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Unlocking Procedures
Handset Model
Unlocking Process
Sony Ericsson X10
1. Insert NON Hutchison SIM card
2. Power on handset
3. Handset will display Enter Network Lock”
4. Enter Unlocking code
5. Press confirm
6. Phone will now be unlocked and proceed to idle screen.
Sony Ericsson Elm
1. Insert SIM (Hutchison USIM ONLY)
2. Attach fully charged Battery
3. Power phone on – wait until phone has completed its initialization.
4. From the keypad enter < * * < (< means = press left on the navigation button/joystick)
When there is a jog dial on the handset ( SE M600i/ SE W950i )then you need to scroll the jog dial
down then press * * and again scroll down the jog dial.
5. Personalize menu will appear on the screen. Two selections will be available
1. “Network”
2. “Network Subset””
Note: Both of these selections will have a padlock icon at the end of the line. The closed padlock will
indicate the type of locking applied to the handset and a number adjacent to the heading will
indicate the number of remaining unlock attempts available.
6. Use the joystick to highlight which ever has the padlock closed –typically “Network” and then
press “Select”.
7. You will get two options MNC2 and MNC3, select MNC2 from it.
8. Key in unlock code and press “OK”
9. Press “Back” to verify if the lock icon next to ‘Network’ text is showing an “Unlocked” icon
10. Press and hold escape key to exit.
11. Power cycle the handset .An unlock icon should appear on the handset after is powered on.
Important note:
If an incorrect SIM Lock code is entered 3 times the handset will be permanently locked and can never be used again. ARCs will not be able
to fix a handset that has been permanently locked – this is not covered under warranty and the customer will be liable for the cost of a
replacement handset.

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