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Using Social Media Tools To Improve Workplace Learning
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- Using Social Media Tools to Improve Workplace Learning Wednesday, August 19, 2009 Janet Clarey, Analyst & Sr. Researcher Brandon Hall Research
- We are communicating differently
- We are communicating through more channels and using more communication technology tools. Communic Communic Communication ation ation
- We are interacting and Interaction and collaborating differently. collaboration
- We are interacting and collaborating through more channels and using Interaction and collaboration more collaboration technology tools.
- We are accessing and processing information differently
- We create, share, remix, tag, connect, link, network. We control it. Cont rol
- M e d i a
- Google’s worldwide traffic of the Social Media term “social media”
- What does this mean for learning? Le arn ing
- Learning is an integral and inseparable aspect of social practice. – Lave & Wenger, 1991 Lear ning
- We are moving toward a knowledge-era model of education with large-scale social networks involving complex communities and individual identity construction. –Wenger, 2004 Complex
- It is within complex online communities and networks where social construction of understanding occurs. –Huberman, Romero, & Fang, 2008 S o c i a l
- It’s my first day at my new job. I hope I like it here. Pe opl e
- T r a d i t i o n a l
- Same old, same old Predictable
- What day is Computer Who do I pay day? P usage? r o c work with? e s s Where do I Where do sit? I park? How do I answer the phone? Who do I need to know in other departments? What will I be working on Who are the first? movers and shakers?
- N e t w o r k
- Non-traditional, unpredictable
- New blend Conversations get smaller, more e-learning…plus…on-the-job Learning gets fragmented training…plus social networks… Courses get shorter
- Differentiators of “Web 2.0 / Social Media” 1. No formal teaching structure 2. Situated 3. Not dependent on time or place 4. No grades / ratings / certifications 5. Relies on peer-to-peer interaction 6. Relies on interaction with Internet media 7. Not stored in a central repository 8. Folksonomy approach to tagging vs. standardization 9. Unorganized and unmanaged
- 9.5 strategies… because you’re SOL without a strategy.
- 1.) Blended Learning
- 2.) Informal Learning
- 3.) Collaborative Learning Environment
- 4.) Knowledge Management
- 5.) As part of a learning plan
- 6.) Community
- 7.) Leadership development
- 8.) Professional development
- 9.) To develop and retain talent
- 9.5) NetGen
- Now what?
- Further discussion… janet@brandon-hall.com http://twitter.com/jclarey http://brandon-hall.com/janetclarey Kicks ass Thanks!
- Webinar participants collaborative slide – what makes ILT bad
- Webinar participants collaborative slide – what makes an ideal online community?
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