Voice Inbox

for S60 3rd edition and S60 5th edition phones
(Nokia 5800/ N96/ N95/ E65/ E71/E50/E60/E61(i)/E90)
For complete list of supported devices please click here.

USER MANUAL


Version 1.08x.1












The information contained in this guide is correct as of the time of its publishing (January 2009).
WebGate reserves the right to make changes to the user guide and services described therein.
Nokia is a trademark of Nokia Corporation.
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TABLE OF CONTENTS:
1.  About Voice Inbox ............................................................................................................................. 3 
1.1. What is Voice Inbox ................................................................................................................................................................................................................................... 3 
1.2. Installation and Activation .......................................................................................................................................................................................................................... 4 
1.3. Language Installation .................................................................................................................................................................................................................................. 5 
2. User Scenarios ...................................................................................................................................... 6 
Voice Inbox in action ......................................................................................................................................................................................................................................... 6 
Voice Inbox functional advantages .................................................................................................................................................................................................................... 7 
3. Voice Inbox Menu ................................................................................................................................. 8 
3.1. Main Menu.................................................................................................................................................................................................................................................. 8 
3.2. Preferences .................................................................................................................................................................................................................................................. 9 
3.3. Answering Machine .................................................................................................................................................................................................................................. 10 
3.4. Voice Messages ........................................................................................................................................................................................................................................ 10 
4. Using Voice Inbox ................................................................................................................................ 13 
4.1. Start Voice Inbox ................................................................................................................................................................................................................................... 13 
4.2. Start the Answering Machine ............................................................................................................................................................................................................... 14 
4.3. Change your greeting ........................................................................................................................................................................................................................... 14 
4.4. Select how your greeting/messages will be played .......................................................................................................................................................................... 15 
4.5. Change the volume for playing your greeting/messages ................................................................................................................................................................ 15 
4.6. Set the delay before the playing of the greeting .............................................................................................................................................................................. 16 
4.7. Set the maximum message duration .................................................................................................................................................................................................. 16 
4.8. Call back the person who left you a message ................................................................................................................................................................................... 17 
5. Q & A .................................................................................................................................................. 18 
5.1. How can I check my IMEI (Device ID) number? ................................................................................................................................................................................... 18 
5.2. How to check whether my Voice Inbox is activated / licensed or not? .................................................................................................................................................. 18 
5.3. How can I purchase a license? ................................................................................................................................................................................................................ 18 
5.4. How can I activate my Voice Inbox? ...................................................................................................................................................................................................... 18 
5.5. I have a Nokia N78/N95/N96/6110/E90 and when I’m trying to install Voice Inbox on my device, I get “Update Error”. How can I install my application? ........... 18 
5.6. Can I call the person who left me a message without exiting Voice Inbox? ........................................................................................................................................... 18 
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1. About Voice Inbox

1.1. What is Voice Inbox

Voice Inbox (VI) (Picture 1) is an application which empowers your device with local
answering machine functionality.
When somebody calls, the application answers the call with a greeting as defined by you and
records the voice message left by the caller (if any).
When Voice Inbox is running and Answering Machine mode is On an indicator will appear on
the status bar of your phone’s display.

If a new message is received, the indicator changes its colour to red: if there are no new
messages, the indicator remains yellow.

If Voice Inbox is not running, you can quickly and easily start it from the
Applications/Installations/My Own (depending on device model) menu.



Pic. 1 Voice Inbox icon in the Applications
menu




Pic 2 No new messages Pic 3 New message(s) received
Voice Inbox indicator on the status bar
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1.2. Installation and Activation



Obtain the installation file
You can do either of the fol owing:

download Voice Inbox from www.webgate.bg/products/vi to your PC and then connect your
mobile phone to transfer the file using USB, infrared, or Bluetooth wireless technology;

download Voice Inbox over-the-air straight to your phone from our mobile site
http://webgate.mobi
Open the installation file and the on-device installation engine will guide you through the
installation process. You can install Voice Inbox either on your phone memory or on a memory
card.
Important note for Nokia 3.1 and 3.2 devices:
Upon installation of the application you wil be prompted to install APS
Server v2.2 .In case you receive Update Error, you need to uninstall
the incompatible version of APS Server in order to be able to use Voice
Inbox.

Pic 4: Options > Activate


This product is distributed as a:


Trial version
Voice Inbox is offered for download as a fully functional trial version limited to 15 incoming calls.
After reaching this limit, the application will require a license to unlock.

Licensed version
Once purchased, the license activates the product and grants unlimited use of Voice Inbox.
The license is based on the unique IMEI (Device ID) number of your phone and is valid
exclusively on the device it is purchased for.

For further reference, see the Q&A section:
5.1: How can I check my IMEI (Device ID) number?
5.2: How to check whether my Voice Inbox is activated / licensed or not?
5.3: How can I purchase a license?

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Activate Voice Inbox
You can use the Activate option available from the VI main menu (Picture 4) to activate the
product.
Before you activate the product, make sure you:

Have purchased a license (if you have not as yet purchased a license, you can visit our
website: http://www.webgate.bg/products/vi/buy/ or our mobile catalogue:
http://webgate.mobi).

Can go online from your phone (the application will inform you that on-device internet
connection is required).
See also Section 5.4: How can I activate my Voice Inbox?

1.3. Language Installation

Voice Inbox can be installed on either of the following languages: English, French, Italian,

German, Spanish or Bulgarian.

Upon installation of the product, you will be prompted to choose a language you would like Voice
Inbox to run in (see picture 5).

In case none of the x marks is removed, Voice Inbox will be installed in your device language. If
the three x marks are removed, the application will install in the language which was highlighted
before proceeding with the installation process.


Your device language may be different from the language you have
installed Voice Inbox in.



Pic 5: Language Installation

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2. User Scenarios
Voice Inbox in action
Here are some situations when you may wish to use Voice Inbox:

Action 1.
Voice Inbox will pick up the phone for you answering all your incoming calls. You can
You are too busy to pick up the
define the delay after which the answering machine will get switched on. By default, it is
phone by yourself but you do not
set to 0 seconds. Your voice messages will be kept in a log and you can listen to them at
wish to switch off/silence your
your own convenience later on.
mobile.
Setup guide:
•
Open Voice Inbox

•
Select Options>Record greeting
•
Set Answering Machine to On
•
Click Answering Machine after and define the delay in seconds
Action 2.
You may wish not to pick up calls and you do not intend to call back right now. You have
You are in a conference call,
more important matters to concentrate on at this moment and do not wish to be impolite.
business meeting or conference
Setup guide:
and you would not like to get

•
disturbed by people you are unable

Open Voice Inbox
•
Select Options>Record greeting
to talk to at the moment.
•
Set Answering Machine to On

•
Click Answering Machine after and define the delay in seconds

Action 3.
You wish to call back the person who tried to reach you without searching through your
You wish to make a one-push call-
Phonebook for his/her phone number.
back to connect to the person who
Setup guide:
has left you a message.
•
Open Voice Inbox


•
Go to Messages
•
Click the message in question
•
Select Options>Voice Call

Or
•
Open Voice Inbox
•
Go to Messages
•
Select the message in question
Click the green receiver
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Action 4.
You would like to listen to your message(s) while you are in a meeting without disturbing
You expect an important call while
the people around you:
you are in a meeting and wish to
Setup guide:
listen to what the person calling

•
you wanted to tell you without

Open Voice Inbox
•
Select Options>Preferences>Playback
leaving the conference room.
•
Choose Earpiece
•
Go to Messages

•
Click Options>Play


Voice Inbox functional advantages


• Local log of messages received – messages received are stored on your own device and you can easily (re)play or delete them at any
time and place.
• Changing discreet indicator on the status bar of your phone, showing you that the application is running or when you have new voice
• messages.
• Audio-routing selection – you can choose whether to play your messages/ greetings on the loudspeaker or on the earpiece.
• Contact name mapping in the voice mail log for recognized contact from the phonebook.
• One-click call-back option - you can easily phone back the person who left you a message from the received messages log.
• Flexibility – you can change greetings very easily as well as set greeting timeout and length at your own preference.
• User-friendly– the application is manageable with just few clicks.




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3. Voice Inbox Menu
3.1. Main Menu

To access the Voice Inbox main menu:
• Open Voice Inbox
• Click Options

The following options are available (picture 6 and picture 7):

• Play Greeting - plays a greeting.

• Record Greeting - records a greeting

• Preferences - here you can edit the application preferences.

• Activate - connects your device to the Internet to request your license file from
our servers.

Pic.6 Voice Inbox main menu

• Check for update - checks for the latest versions available for your application
(requires on-device internet connection)

• More applications – shows information on other WebGate applications compatible
with your device (requires on-device internet connection).

• Help - opens a help file.

• About - shows short information about the product and the developer.

• Exit - exits the application. Your incoming calls will not be handled.

Use the “Hide” soft key in order to make Voice Inbox catch the calls in
the background.



Pic.7 Voice Inbox main menu

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3.2. Preferences


Preferences can be started from the Options menu.

• Auto Run
Switching Auto Run to On makes Voice Inbox start every time your device is
turned on. By default, this option is set to Off.
• Show Indicator
Activates/deactivates the indicator icon on the status bar. By default, this option is
set to Off.

• System Application
Makes Voice Inbox a Symbian OS system application. This will ensure that it does
not get closed down by the Symbian OS low memory framework or by the backup
framework. By default this option is turned Off.


Note: If you attempt to backup your device using PC Suite and the System
Pic.8 Preferences
Application option is On, it will find the application locked. To backup Voice Inbox
exit before starting a backup.

• Playback
Defines where your greeting/messages should be played. By default, this option is
set to Loudspeaker but you can switch it to Earpiece in which case you can
replay messages left by callers silently.

• Volume
Defines the volume with which greetings and recorded messages will be played.






Pic.9 Preferences
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3.3. Answering Machine

The Voice Inbox main screen consists of:

• Answering Machine
Defines whether Answering Machine is active or not. Please note that you have to
record a greeting before turning this option to On (by default it is set to Off).

• Answ. Mach. After
Defines the delay of the answering machine in seconds. By default this option is set
to 0 seconds i.e. the incoming calls will be answered immediately.

• Max Msg. Duration
Defines the maximum voice message duration in seconds. By default this option is
set to 60 seconds.





Pic.10 Voice Inbox main screen

3.4. Voice Messages

On the Voice Messages tab you can see the voice messages you have received together
with their details, i.e. date, time and name of the caller (if the number is included in your
phone book). The newest messages are placed at the top. The message(s) you have not
listened to is/are marked with a yellow icon, while the one(s) you have already played
is/are marked with a grey icon (Picture 11).

By clicking Options, you can choose from one of the following:

• Play - plays the message you have selected.

• Voice Call - calls the number you have received a voice message from.

• Delete - deletes the message selected

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